Omar Abou Samra, PROJECT MANAGER

Omar Abou Samra

PROJECT MANAGER

DSQUARES

Lieu
Egypte
Éducation
Etudes secondaires ou équivalent,
Expérience
14 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 5 Mois

PROJECT MANAGER à DSQUARES
  • Egypte
  • novembre 2015 à juillet 2019

Reporting to: Head of Service Delivery
• Leading project management team to achieve the team’s KPIs & company’s objectives.
• Leading project management functions across all activities, locally and internationally.
• Core IT and Operations point of contact to ensure smooth & clear communication internally and externally.
Achievements:
• Directly managed & overlooked the delivery of loyalty & rewards programs for clients from different industries
as Vodafone, Vodacom, Orange, Visa, Mastercard, P&G, PepsiCo, Shell, Mercedes Benz, etc.
• Working closely with the company’s different functions to successfully achieving the company’s KPIs from

FMCG
  • janvier 2015 à janvier 2019

Handling strategic clients from multiple industries from the initiation phase until the successful launch of
numerous industries as telecom,

COUNTRY MANAGER
  • août 2017 à novembre 2017

Assigned to an international mission to establish Dsquares business in Tanzania. With the responsibility of
looking after commercial, operations, and technical teams towards the successful launch of Dsquares major
client in Tanzania ‘Vodacom’.
Achievements:
• Establishment of Dsquares first presence in the Eastern Africa region.
• Lead Dsquares team while working closely with Vodacom’s team to successfully launch Vodacom’s first full-
fledged loyalty and rewards program. Proving the operator’s leadership in the market with the biggest loyalty
program in the Tanzanian market.
• Supported Vodacom to set and monitor the program’s KPIs, with a focus on leading the program to achieve its
designated ROI. Reinforced with working with Dsquares different teams as CRM & Data teams.

TECHNICAL PROJECT COORDINATOR à MOBINIL
  • Émirats Arabes Unis
  • juillet 2012 à décembre 2014

Reporting to: RAN Manager
• Designing the enrollment of 3G work orders. (new sites, mew sectors, second carrier, CE and PA upgrades)
• Delivered several thorough analyses to assist top management in identifying the network performance.
• Responsible for the network’s asset management.
Achievements:
• Optimized & covered all strategic clusters in the network.
• Saved for the company around 20% of the 3G assets budget.

ACCOUNT MANAGER à VODAFONE
  • Émirats Arabes Unis
  • janvier 2011 à janvier 2012

Éducation

Etudes secondaires ou équivalent,
  • à University of Greenwich
  • avril 2021

,

Baccalauréat,
  • à UNIVERSITY OF MODERN SCIENCES AND ARTS
  • juillet 2010

,

Specialties & Skills

Telecommunications
Customer Relationship Management
Project Management
MESSAGING
ASSET MANAGEMENT
BUDGETING
BUSINESS ANALYSIS
CUSTOMER RELATIONS
DELIVERY

Langues

Arabe
Expert
Anglais
Expert
Italien
Expert