Information Management Specialist
UNICEF
Total years of experience :17 years, 4 Months
Responsibilities:
•Support the office-wide annual work planning, reporting, review and risk management activities;
•Technically support the office-wide work planning and review activities for COVID-19 related activities especially in the areas of RCCE.
•Support UNICEF Country Annual Reporting process by consolidating inputs and performing quality check;
•Monitor management indictors (global KPIs) and implementation of the follow- up actions agreed at key management meetings/events;
•Update and maintain country programme monitoring dashboard;
•Organise monthly programme coordination meetings in consultation with the Deputy Representative;
•Support UNICEF Country Annual Reporting process by consolidating inputs and performing quality check;
•Support partners’ capacity building activities in risk management.
•Assist evaluations, studies and researches that are impartial, independent, credible and meet professional standards.
•Support COVID-19 related studies and evaluations conducted by staff members and consultants;
•Provide scheduling and logistical support for individual evaluations and evaluation field visits;
•Support the application of quantitative and qualitative data collection and analysis tools, techniques and approaches in the area of COVID-19;
•Ensure that that evaluation findings and recommendations are followed- up;
•Submit evaluation and study reports to the UNICEF database;
•Assist in monitoring of evaluation management responses;
•Participate in meetings, workshops and other fora to discuss the importance and usefulness of evaluation results;
•Update IMEP and undertake knowledge management activities in support to the evaluation function.
•SDG monitoring
•Work with other UN agencies in supporting any SDG monitoring related tasks;
•Assist the country in embedding evaluation evidence in Voluntary National Reviews (VNRs);
•Provide support to the development of training materials for national counterparts and implementing partners.
a centralized, systematic, and integrated Information Management System (IMS) whereby relevant project information, data, and learning from programs is accessible and capitalized on.
•Develop a digitized data collection and management forms and tools.
•Lead on the operations and management of all GIS-related activities of the mission.
•Build mission-wide capacity in information management skills and concepts.
•Contribute to functional management of the Action Against Hunger Jordan MEAL team.
•Fulfil general responsibilities and contribute to broader Action Against Hunger Jordan operational quality and consistency.
•Focal point for different parties, such as UNHCR, ACF France HQ.
•A participant in ACF Jordan Country Strategy for (2020-2025).
Position 2: MEAL Officer - Position 3:
the Center in terms of financial accounts and business development.
•Customer service and build relationships with new clients and management of Social Media sites.
routes and load scheduling for multi-drop deliveries.
•Booking in deliveries and liaising with customers.
•Allocating and recording resources and movements on the transport planning system.
•Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.
•Communicating effectively with clients and responding to their requirements.
as a team leader is all about organization, delegation, management and performance monitoring.
•Maintain confidentiality and address personnel issues sensitively, appropriately in accordance with the established procedures and as per well documented plan.
•Monitor and evaluate the performance of the Call Center Agents and provide them with the feedback.
•Resolve escalated customer issues that are not being solved by the inbound Call Center Agents.
•Ensure correct work related information is circulated through checked task to the team at all times in order to avoid friction, miscommunication and employee dissatisfaction.
Responsibilities:
•Customer service Representative.
•Verification of goods incoming and outgoing bills and transport of goods through the system.
•Check the expiration date for each class and the destruction of expired items.
•Organizing holidays and vacations for employees schedule.
Responsibilities:
•Organize files related to translators and clients.
•Translate Documents and type them and ratification of the concerned authorities.
•Collect from customers and follow-up transactions with government departments.
courses: : Training Certificate in Humanitarian Information Management