Omar Alghazawi

• Directed multi-business operations including F&B, lifestyle venues, events, and wellness services, generating AED 15M+ in annual revenue
• Owned full P&L, improving EBITDA margins 8-12% via strategic cost and vendor management
• Introduced KPI dashboards and operational playbooks, improving productivity 15%
• Repositioned underperforming outlets and departments, stabilizing profitability within 6 months
• Strengthened customer/member experience through service standardization and feedback mechanisms
245 Rooms | Multiple F&B Venues | 2, 500 Catering (Pre-Opening)

• Led full pre-opening strategy for 245-room hotel including Rooms, F&B, Spa, Events, Engineering, and Housekeeping
• Developed F&B and operations investment case projecting AED 20M revenue
• Managed AED 6M CAPEX, achieving 10-15% savings through strategic sourcing
• Established multi-department SOPs and trained 200+ staff, achieving 95%+ opening audit compliance
• Oversaw guest/member experience, quality standards, and operational readiness across all departments | Multi Dining Venues | 10, 000 Pax Catering, Events

• Directed multi-concept, 600-room property, aligning F&B, events, and wellness with destination strategy
• Delivered 20% F&B profitability growth and contributed to 15% overall revenue uplift
• Implemented financial benchmarking, performance metrics, and operational dashboards for all outlets
• Managed high-profile events exceeding 10, 000 pax, VIPs, and government delegations
• Strengthened brand perception and member experience through curated service delivery
520 Villas | 10 Restaurants | 2, 000 Pax Beach Capacity (Pre-Opening)
• Directed full resort pre-opening, including 10 restaurants, rooms, spa, and beach operations
• Built multi-department P&L governance and operational readiness for 2, 000+ peak capacity
• Implemented guest experience and operational standards across all resort outlets
• Positioned resort F&B and wellness offerings as core revenue and destination drivers Venues | 31 Royal Villas
• Oversaw 6-venue luxury F&B portfolio including Royal Villas and premium events
• Strengthened commercial performance through outlet repositioning strategy
• Improved cost controls while maintaining luxury brand service standards 500 Pax Banqueting