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Ömer Ağaoğlu, Customer Relationship Manager and Sales Manager

Ömer Ağaoğlu

Customer Relationship Manager and Sales Manager·Dentspa

Türkiye

Bachelor's degree, Business Administration

Work experience

Total years of experience: 15 years, 2 months

Customer Relationship Manager and Sales Manager

September 2020 - Present

Dentspa

Istanbul, Türkiye

September 2020 - Present

Company industry:
Dental Center & Clinic
Job role:
Medical, Healthcare, and Nursing

Customer Service And Sales Supervisor

October 2019 - Present

Dentspa

Istanbul, Türkiye

October 2019 - Present

Company industry:
Dental Center & Clinic
Job role:
Medical, Healthcare, and Nursing

Medical Sales Supervisor

January 2019 - August 2019

Clinicexpert

Istanbul, Türkiye

January 2019 - August 2019

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Medical Sales Supervisor

January 2019 - August 2019

Clinicexpert

Istanbul, Türkiye

January 2019 - August 2019

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Customer Service And Sales Representative

November 2016 - August 2019

Clinic Expert

Istanbul, Türkiye

November 2016 - August 2019

Company industry:
Hospitality & Accomodation
Job role:
Medical, Healthcare, and Nursing

Manager

May 2011 - February 2014

Store Group

Damascus, Syria

May 2011 - February 2014

Search for software problems solutions on android mobiles.
Purchase and sell mobiles and accessories.
Dealing with customers perfectly.
Enter sales, purchases, expenses, and all accounting data on AlAmeen (Accounting Program).
Supervise two workers.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Marketing Coordinator

November 2010 - April 2011

The National company for premium goods

Damascus, Syria

November 2010 - April 2011

• Syrian market study for nutrition brands.
• Collect data for market needs.
• Study some international brands within our major (like : Nestle, Martin bauer group, Yogi, etc..)

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Marketing and PR

Owner

July 2008 - November 2010

Shmyatha

Damascus, Syria

July 2008 - November 2010

all modern clothes and accessories shop (for women)

Company industry:
Sales Outsourcing
Job role:
Sales

Human Resource (internship)

June 2010 - July 2010

Katakit for Confectionary Development Industrial Company

Damascus, Syria

June 2010 - July 2010

• • Recognize the stages of the recruitment process and how to deal with the essential company’s database of curriculum vitae of the applicants \n• Update CVs on CVs Database \n• Update and translate Job Descriptions \n• Recruitment Process Orientation \n• Prepare Recruitment Shortlists \n• Support in OCM (organizational chart management) Reporting Channels \n• Check Interns Report \n• Update Hotel Reservations Report \n• Support in Checking Medical Reimbursement \n• Prepare Training Report

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Education

International University for Science and Technology

August 2010

August 2010

Bachelor's degree, Business Administration

Syria

GPA (point): 2.74 out of 4

GPA (point): 2.74 out of 4

I had my internship at Katakit company for foods and beverages at Human resources department.

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Data Input
Expert
Data Input
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Marketing
Expert
Marketing
Expert
Translation Skills (En-Ar, Ar-En)
Intermediate
Translation Skills (En-Ar, Ar-En)
Intermediate
Selling
Intermediate
Selling
Intermediate
ICDL (Word - PowerPoint - Outlook - Excel)
Intermediate
ICDL (Word - PowerPoint - Outlook - Excel)
Intermediate
Purchasing
Intermediate
Purchasing
Intermediate
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Data Input
Expert
Data Input
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Marketing
Expert
Marketing
Expert

Languages

Arabic
Expert
English
Intermediate
Turkish
Intermediate

Training and Certifications

Training
Accounting programs (Al-Rasheed _ Al-Ameen _ Al-Khazen _ Al-Edari)
Taliatech
Apr 2012
NLP (Neuro-linguistic programming) (three levels)
Al Moe'en
Apr 2014
Practitioner in Projects Evaluation & Management using Excel & MSP 2010
Career & Skills Management Center - Damascus University -2014
Apr 2014
Human Resources (three levels)
Al Moe'en
Mar 2014
Mini-MBA
Asia
Apr 2014

Hobbies

  • swimming
  • soccer
    I was one of ninth class team, we got the gold medal in our school championship. and I was a member of business faculty team got the second place in the university championship, and as one of IUST team had the third place in the syrian private universities.
  • reading
    - The seven habits of highly effective people