Public Relations Manager
United Luxury Group ( Aginer )
مجموع سنوات الخبرة :18 years, 1 أشهر
Reporting to General Manager and work close to the operations Manager
Managing all the Government & Public Relations
Supervising the implementation of CRM system.
Manage all governmental documents in and all local & international agreements Handling the insurances for all showrooms items (Material damage- works men - fire polices)
Managing petty cash
Dealing with all malls managements & tenants dept. for all kinds of issues. (prospecting,
negotiating, ongoing relationship management, risk management, promotions..etc)
Working with the marketing dept. on developing the annual calendar of events, PR, Media plans and campaigns
Follow up on property maintenance.
process, distribute and manage the visa applications, visa renewals, medical reports, passport expiries and transfer processes of all visa and immigration applications.
Process all applications in the system for labor contracts via Ministry of Labor for new and existing Employees ensuring all records for the company on the Labor system are up to date and within the quota.
Distribute daily activities all PRO’s and track daily progress of applications to ensure completion.
Collect and provide periodical updates from the government authorities on all Labor and immigration rules to keep the HR department abreast of the changes in the rules and procedures.
Maintain the HR employee records by tracking employee labor contracts, visa and passport expiries and communicate the same to the employee to prepare timely renewals.
• Managing all the Government & Public Relations • process, distribute and manage the visa applications, visa renewals, medical reports, passport expiries and transfer processes of all visa and immigration applications. • Process all applications in the system for labor contracts via Ministry of Labor for new and existing Employees ensuring all records for the company on the Labor system are up to date and within the quota. • Distribute daily activities amongst all PRO’s and track daily progress of applications to ensure completion. • Collect and provide periodical updates from the government authorities on all Labor and immigration rules to keep the HR department abreast of the changes in the rules and procedures. • Maintain the HR employee records by tracking employee labor contracts, visa and passport expiries and communicate the same to the employee to prepare timely renewals. • Process all applications for various tourist/service visas for guests/clients. • Maintain all labour contracts, Emirates ID, passport with visa copies and photos on the HR network and employee files. • Provide general PRO support to departments for any activity involving the local authorities, including responsibilities for business licenses, permissions etc. • Process police permissions, NOC and other government required documents. • Arrange attestation requisites from Government offices. • Deal with general enquires regarding PRO functions promptly and efficiently enhance the level of department service. • Be the point of contact internally for employees for all visa and labour related formalities. • Utilize available resources in an efficient and effective manner to decrease process time and fees. • Provide administration support to the HR department as needed. • Maintain confidentiality and security of company and employee documents at all times
• Supported All different business and entities within TAQA in Abu Dhabi (over 3000 employees) with the following
• Managed PRO services and acted as focal point between TAQA and Government departments including Ministry of Information, Ministry of Transportation; ensured positive working relationships for government documentation related activities.
• Automation of PRO activities to a systemic application with reminder function to avoid delay and subsequent penalties that may potentially be imposed by the authorities if occurs
• Created and migrated electronic copies of employees records for a safe custody and quick retrievals on Oracle upon completion of data cleansing process
• Expedited employee-related document application process; created systems and remained abreast with procedures and other employment permit issues related to Labour/Immigration Department, Ministry of Foreign Affairs, Chamber of Commerce and various Country-Embassies/Consulates
- Obtaining employment visa approval from different government
- Supported In country residency work permit process including
- Submission and obtaining the local entry stamp on passports
- Arranged and expedited medical examination required for residence visa
- Completion of labor contract, labor card and residence visa
- Security passes when required.
- Ensure 100% compliance to Immigration rules and process including employees coming on a short term, visitors or other employee who are leaving company or moving to another branch, or other immigration requirements e.g. (localization).
- Supported many VIP visits to Dubai including top board members GM, CEO, Vice Chairman, and others
- Lead renewal of all Trade licenses on time in UAE.
- Developed an extended network of government contacts in different government departments (Immigration, Labor, Commerce, Police) leading to smooth service delivery.
- Provided training to Junior PROs, Logistic team, and HR administrators on all Immigration and labor matters.
Major Achievement in this period:
- Supported with creating an in-house visa processing desk, which has reduced about 80% of processing time and increase efficiency.
- Reduced cost by about 75% when implemented a process change, and managed to get approval from Immigration (one of the entity that hosted the largest number of employees) to apply for employees family visas in the Immigration department directly.
- Streamlined the process of obtaining Mission visa (short term work permit) which initially used to take more than 2 months and reduced the timeline to about 1-12 working days (as the process final outcome is subject to government approval)
Managed the day-to-day activities to support the continuity of business operations through the provision of critical services and support activities such as; visas, work & residence permits, healthcare insurance, commercial licensing, agencies & trade marks, customs clearance, vehicle registration and renewals etc.
Remained updated with changes pertaining to labor and immigration rules and procedures that were regularly communicated to keep the HR Operations abreast of the changes in the rules and procedures.
Administered and endorsed documentation, submission and collection of visas process on timely manner.
Guided employees and their dependents through immigration and other local authorities and government bodies' processes such as obtaining/renewing residence visas, driving license, car registrations etc and ensured that regular updates were given, a transparent process was communicated and followed, enquirers were managed promptly and efficiently and a best in class level of service was delivered
HR Officer
• Led HR function of Compensation & Benefits Management, Contract Management, Budgetary Control for 150 logistics company employees including drivers, engineers, admin; reported to HR Director; monitored and controlled costs for overtime, absenteeism, ticketing allocation and travel accounts.
• Assisted in planning, directing, and coordinating human resource management activities to maximize functions such as recruitment, regulatory compliance, performance management systems, and safety and recreation programs; produced statistical data and manpower status reports.
• Measured HR function productivity, efficiency, effectiveness; reviewed internal information systems, conducted audit investigations to identify and resolve problems; assisted in evaluating human resources needs, and designing best practices.
check up on HR programs, policies, procedures, and activities to measure the effectiveness of HR functions with respect to productivity and efficiency. review the internal information systems, and input from employees and key personnel to ensure the accuracy of the information. conduct audit investigations to determine the gap between the reality practices on the ground and the company's functionalities and polices, and determine where the problem is to solve. report to the management the effectiveness of analysis and propose an affirmative action plan to solve the defect gaps. conduct emergency HR auditing to investigate a critical violation of company rules and policies. assist and evaluate human resources needs, and design the best practice methods to match between the needs and implementations. follow up on audit processes that cover the primary components of HR functions, and provide feedback to the management about the results.
Maintaining Personnel Database, and supervising vacations & leaves of all employees.
and archiving work for the employee’s personal files. Liaison between the Social Security Corporation & my company, and in charge of the social sponsored procedures, recording employee in the social sponsored system, and handling payments.
Arranging job interviews & Providing administrative support to the personnel department. Maintaining the salary administration, and finally liaising with line managers to identify and
monitor staffing requirements.