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Omar Batyah, Service Desk Technician

Omar Batyah

Service Desk Technician

King Abdullah University of Science and Technology - KAUST

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Computer Science
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Service Desk Technician at King Abdullah University of Science and Technology - KAUST
  • Saudi Arabia - Jeddah
  • September 2012 to October 2014

Provide the first line of support in IT for all KAUST faculty, employees and students

Technical Specialist at Acxiom-MENA
  • Saudi Arabia - Jeddah
  • October 2007 to August 2012

Responsibilities:
- Cisco IP telephones.
- Cisco Call Center Administration.
- Door Access controller administration.
- Saudi Airlines (Al-Fursan) system support.

Data Loader at Saudi British Bank (SABB)
  • Saudi Arabia - Jeddah
  • February 2005 to January 2007

Opening account for credit card holder and loan appliers

Salesman at Jarir Bookstore
  • Saudi Arabia - Jeddah
  • February 2004 to November 2004

Sell computers and computers supplies

Education

Bachelor's degree, Computer Science
  • at Jacksonville University
  • May 2020

Bleacher Degree in Computer Science, and Miner in Cyber Security,

Diploma, Computer Technology
  • at College of Telecomm and Electronics
  • August 2007
Diploma, Programming with (C++)
  • at College of Telecomm and Electronics
  • April 2007
Diploma, Win 2003 & Active Directory Installation
  • at College of Telecomm and Electronics
  • December 2006
Diploma, Computer Applications
  • at Jeddah Int’l Training Inst
  • August 2005
Diploma, Preparatory English & Math
  • at King Fahd University of Petroleum & Minerals
  • April 2004
High school or equivalent,
  • at Al-Amjaad High School
  • July 2003
Diploma, General English Elementary Level
  • at Saudi Arabian Airlines
  • April 2002
Diploma, Training Program For (CCNA) Certificate
  • at Ministry Of Education
  • February 2002

Specialties & Skills

Networking Software
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Microsoft Windows (XP, Vista & 7)
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Cisco Call Center Manager
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MS Office Applications
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Microsoft Windows Server 2003 & 2008
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Access Controls System
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Languages

Arabic
Expert
English
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