Omar Elshabasy

• Building strategic relationships with main stakeholders for large and key clients to ensure a high retention rate.
• Negotiating the renewal terms with the client to ensure high retention and profitability for the company.
• Managing and training service account managers to ensure escalations are solved in a timely manner.
• Liaising with different internal departments such as finance, claims, and endorsement departments to ensure excellent service for the client.
• Conducting policy training upon policy renewal for both employees and insurance admins.
• Growing my portfolio through cross-sales.

• Achieved 90% of my yearly target in 2020 bringing 5 Million Dirhams as new business and 86% of 2019 target bringing 3 Million Dirhams.
• Awarded Salesperson of the Year 2019 and 2020.
• Cross-selling our Insurance Technology, HR platform, and Health application to 55 companies worth
7000 lives.
• Managing sales data analysts team and providing them with feedback to achieve their daily call targets and successfully booking meetings with prospects.
• Maintaining a high level of activities and logging all data on Salesforce.
• Conducting market analysis for prospects and consult them on the best proposal.
• Preparing internal key sales meetings and training for Juniors and sales data analysts.

Ranked 3rd among top 10 sales performers in 2017 by achieving 9 Million Dirhams as
new business.
• Proactively handling a portfolio of 80 Million Dirhams in different segments.
• Overachieved the retention target for four consecutive years due to successful
renewals through excellent client relationship management.
• Negotiated the renewal quotations successfully including yearly increments.
• Strengthened the relationship with key accounts by conducting regular client visits.
• Solved clients’ issues in a timely and successful manner by liaising with the sales
support team.
• Training and supporting new joiners to understand our products and processes.

Managing the agency team from creation to production and implementation.
• Responsible for the content creating of new projects or campaigns.
• Leading of 93 successful projects for 40 different international companies.
• Responsible for day-to-day client running projects.
• Attending proactively client meetings to understand and build concept ideas within
given budget.
• Liaising consistently between clients and the agency team to realize a successful project.
• Training and coaching of the existing team and new joiners.
GLIMPSE ABOUT MANAGED PROJECTS WITH OUT OF Z BOX
PEPSICO, UAE | 2014
• Concept and performance of MENA 2020 Vision Event.
P&G, Spain | 2014
• Creation of global laundry summit event to face challenges in various markets to achieve Procter &
Gamble’s objectives.
Vodafone, Egypt | 2014
• Creation of informative video visualizing the history of Vodafone’s promotions and offers, targeting the
retailers to switch to Vodafone instead of competitors.
P&G, Egypt | 2013
• Launch of Ariel PODS.
• 3D booklet creation and promotional strategies for Pampers.
• Creation of new Pantene initiative (14 days challenge).
• Project for collection data consumption analysis for various P&G products through a branding
campaign based on creative conceptual ideas.