Omar GHAZY

Respond & resolve promptly to customer inquiries through Emails, phone call & chat.
Manage e-commerce order & support the delivery process Perform the outbound order confirmation calls
Record & document clients's complaints and forward escalations.

Documents financial transactions and filing all documents
 Count money in cash drawers at the beginning and at the end of shifts to
ensure that amounts are correct and that there is adequate change
 Greet customers entering establishments
 Establish or identify prices of goods and services - Mainly E-dirham cards
and Labor Guarantee issuance
 Resolve customer complaints
 Prepares special financial reports by collecting, analyzing, and summarizing
account information and Compute and record totals of transactions occurred
during the day.
 Answer customers' questions, and provide information on procedures or
policies
 Receive payment by cash, check cash for customers and giving appropriate
change

Documents financial transactions and filing all documents
 Count money in cash drawers at the beginning and at the end of shifts to
ensure that amounts are correct and that there is adequate change
 Greet customers entering establishments
 Establish or identify prices of goods and services - Mainly E-dirham cards
and Labor Guarantee issuance
 Resolve customer complaints
 Prepares special financial reports by collecting, analyzing, and summarizing
account information and Compute and record totals of transactions occurred
during the day.
 Answer customers' questions, and provide information on procedures or
policies
 Receive payment by cash, check cash for customers and giving appropriate
change