Omar Hemida

• Sourced Site equipment (Generator, Transformer, Light poles etc.)
• Overseeing Ain-Elsokhna site completion.
• Sourcing ISO-Tank materials.
• Managing & overseeing ISO-Tank washing and cleaning process.
• Present in technicians hiring interviews & process

• Handled independent contractors on-site, constructing schedules and implementing time frames with due dates.
• Oversaw Site construction (shadowing a civil engineer for a week), then handed over the project for completion. During which mall meetings were
held, guiding shop consultant to the mall management requirements while keeping in mind shop requirements.
• On-site bowling machinery and equipment maintenance, troubleshooting system failures, keeping down-time at a minimum.

• Interacted directly with clients to deliver tailored solutions, ensuring seamless and timely resolution of technical issues.
• Successfully integrated electric vehicle chargers using PLUGs backend system with careful attention to detail and system proficiency.
• Produced and provided comprehensive training sessions for the customer service team, enhancing their ability to effectively manage client interactions
and technical requirements.
• Developed the ability to troubleshoot technical challenges while maintaining a calm and solution-oriented approach in high-stress situations.
• Engaged with backend system suppliers to coordinate system enhancements and resolve integration complexities.
• Proactively monitored and maintained EV chargers across Egypt, Greater Cairo and the North coast to ensure optimal performance and minimal
downtime.
• Participated in multiple hands-on installations and configurations of EV chargers, reinforcing a strong foundation in field work and technical
execution. FACILITIES -

• Oversaw walk-in customers and held pre-session informative briefings. Handled customers complaints and ensured a smooth service throughout customers go-karting experience.
• Managed the cashier and verified daily transactions through cashier auditing.
• Dedicated a larger portion of the job towards manual labor in the repair shop in order to perform routine maintenance while also repairing damaged go karts .

• Attained greater insight into a planes wing and tail functionality including how the elevator, slats, rudder, and flaps operate and contribute to the
planes mechanisms.
• Gained an understanding of when planes are to be scheduled for maintenance sessions as well as what are the necessary routine checkups and key
indicators of a potential malfunction in the plane.
• Understood the mechanisms of how a plane takes off, lands, and how it breaks when necessary.