عمر كلش, Restaurant Manager

عمر كلش

Restaurant Manager

Ritage by Maroun Chedid KSA

البلد
لبنان - بيروت
التعليم
بكالوريوس, Hospitality Management
الخبرات
11 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 0 أشهر

Restaurant Manager في Ritage by Maroun Chedid KSA
  • المملكة العربية السعودية - الرياض
  • فبراير 2019 إلى يونيو 2022

Responsible for overseeing the daily operations of a restaurant.
Hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.

Maintaining the restaurant’s revenue, profitability and quality goals.
Ensuring efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards.

Floor Manager/Official Trainer في Zaatar W Zeit KSA
  • المملكة العربية السعودية - الرياض
  • أغسطس 2015 إلى أكتوبر 2018

(Pre-Opening for Al Wadi, Boulevard & King Abdullah Outlets)
 Managing the work of all the staff and offering support when needed.
 Seeking feedback from customer through both table visit and comment card.
 Over viewing the personal hygiene of the staff and take proper action when necessary.
 Overseeing food production process to reach customers.
 Reporting directly to the Branch Manager.
 Schedules, Meetings, Briefings, Checklists, Forms, Studies, Opening, Closing, Inventories, and conducting training paths for new joiners & current staff.

Front Office Supervisor في Resta Hotels & Resorts
  • لبنان - بيروت
  • أبريل 2014 إلى يوليو 2015

Le Patio Boutique Hotel:

 Processing reservations by mail, telephone, fax or central reservation systems referral.
 Understanding the hotel's policy on guaranteed reservations and no-shows.
 Performing administrative support tasks and operating computers to work with pay records, invoices, balance sheets and other documents.
 Checking In and Out for arrivals and departures, with all necessary procedures.

General Cashier في Patchi SAL
  • لبنان - بيروت
  • نوفمبر 2012 إلى فبراير 2014

 Answering customers' questions, and providing information on procedures or policies.
 Computing and recording totals of transactions. Counting money in cash drawers.
 Issuing receipts, refunds, credits, or change due to customers.
 Processing merchandise returns and exchanges. Receiving payment by cash, check, credit cards, vouchers, or automatic debits.

Room Service Shift Leader في InterContinental Hotels Group (IHG)
  • لبنان - بيروت
  • ديسمبر 2010 إلى مارس 2011

Holiday Inn Dunes Hotel:

 Greeting guests appropriately when delivering room service order as standards.
 Presenting both food and beverage to guests. Suggesting menu courses,
appropriate beverages.
 Maintaining cleanliness and appearance of the working area in accordance with all
HACCP and company standards.

Captain Waiter في Mövenpick Hotel & Resort
  • لبنان - بيروت
  • مايو 2009 إلى أغسطس 2010

Hurricane Swim Up Bar & Restaurant.
(Seasonal Job)
 Writing guests' food orders on order slips, memorizing orders, and entering orders into computers for transmittal to kitchen staff.
 Serving food & beverages to guests, preparing and serving specialty dishes at tables as required.
 Checking with customers to ensure that they are enjoying their meals and taking action to correct any problems.
 Removing dishes and glasses from tables or counters, and taking them to kitchen for cleaning.

الخلفية التعليمية

بكالوريوس, Hospitality Management
  • في Lebanese University
  • أغسطس 2012

Specialties & Skills

Quality Management
Cost Control
Restaurant Management
Training
Guest Service
Fidelio
Microsoft Outlook
Squirrel System
accounting
restaurants management
people management
operation
restaurants
problem solving
staff training
Microsoft Dynamic Navision
Microsoft Office
Leadership
Scheduling
Cost Control
Customer Care
Training
Coaching
Team Building
Food Safety
Restaurant Management
marketing
planning
restaurant marketing
tourism
microsoft powerpoint
operations management
pre opening
menu development
team leadership

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

Effective Communication Skills Workshop at Zaatar W Zeit KSA (الشهادة)
تاريخ الدورة:
May 2016
Basic Food Hygiene at Mövenpick Hotel & Resort Beirut (الشهادة)
تاريخ الدورة:
July 2010
Employee of the Month at Le Patio Boutique Hotel Beirut (الشهادة)
تاريخ الدورة:
September 2011
Market Leader Course (Pre-Intermediate) (الشهادة)
تاريخ الدورة:
January 2008
English for General Purposes (Upper-Intermediate) (الشهادة)
تاريخ الدورة:
January 2007
Kitchen Department (تدريب)
معهد التدريب:
Mövenpick Hotel & Resort Beirut
تاريخ الدورة:
August 2010
المدة:
405 ساعة
Housekeeping Department (تدريب)
معهد التدريب:
InterContinental Hotels Group (IHG) / Holiday Inn Dunes Beirut
تاريخ الدورة:
June 2011
المدة:
405 ساعة
Front Office Department (تدريب)
معهد التدريب:
InterContinental Hotels Group (IHG) / Holiday Inn Dunes Beirut
تاريخ الدورة:
July 2011
المدة:
405 ساعة

الهوايات

  • Travelling