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Omar Tarek, Fullfillment Centers Operation Manger ( 3PL )

Omar Tarek

Fullfillment Centers Operation Manger ( 3PL ) ·Jumia

Egypt

Bachelor's degree, Business administration English

Work experience

Total years of experience: 9 years, 10 months

Fullfillment Centers Operation Manger ( 3PL )

February 2020 - Present

Jumia

Cairo, Egypt

February 2020 - Present

• Managing all WHs operations, Surveillance Skills, Inventory Control, Reporting Skills, Analyzing Information, Equipment Maintenance, Inbound & Outbound operations
• Decreasing costs by minimizing the cost per package by 20% by eliminating the storage & sorting cost
• Increasing the % of Same day & Next day deliveries (SDD & NDD)
• Maintains receiving, and distribution operations by initiating, coordinating, and enforcing program, operational policies to achieve the company’s goal. • Controls inventory levels by conducting a periodic physical count, reconciling with data storage system.
• Following up on the layout effectiveness in term of safety & security for Personnel & stock
• Providing a periodic assessments and coaching for the team for the sake of constant improvement

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Internal Ops Supervisor

February 2019 - January 2020

Jumia

Cairo, Egypt

February 2019 - January 2020

• Heading, managing, and controlling the Picking & order processing process of items
• Coordinate with the technical teams as well as the local teams on all matters related to Queues and Picklist systems
• Strictly applying the health and safety regulation across all the warehouses teams and facility as daily practices and ways of working.
• Managing team (30 + persons) performance, productivity & facilitate the proper environment for excellence, motivation and transparency
• Managing & handling Warehousing operation (Quality analysis / Cycle count / Vendor returns / Outbound / inbound

Company industry:
Consumer Electronics
Job role:
Logistics and Transportation

Relationship officer

January 2018 - February 2019

January 2018 - February 2019

Responsible on introducing the banks product to bank’s clients
• Introducing the banks to new possible clients handling day to day inquiries of the clients
JUMIA Egypt:
Senior After

Job role:
Sales

Customer service and Sales

May 2016 - July 2016

May 2016 - July 2016

Proving the customers with all the new and competitive offers the institution offers
• Answering and handling customers inquires
• Acting as a

Job role:
Customer Service and Call Center

Sales &Marketing

July 2015 - April 2016

July 2015 - April 2016

Introducing the institution for possible clients Posting the company achievements
• Answering and handling customers inquires
• Acting as a Public relation Officer with our new Possible clients
Arab cement company

Job role:
Sales

HR Trainee

June 2012 - September 2012

June 2012 - September 2012

Responsible on interviewing the new candidates
• Classifying the needs and the job description for each title
• Marinating a good atmosphere in the company and managing the employees request
and pass it to the chain of command

Job role:
Human Resources and Recruitment

Education

Arab Academy For Science, Technology & Maritime Transport

June 2006

June 2006

Bachelor's degree, Business administration English

Egypt

at

Skills

Customer Experience Improvement
Expert
Customer Experience Improvement
Expert
E commerce
Expert
E commerce
Expert
Transportation
Expert
Transportation
Expert
Lean Logistics
Expert
Lean Logistics
Expert
Warehousing Operations
Expert
Warehousing Operations
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
FDS
Expert
FDS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
QUALITY
Expert
QUALITY
Expert
REPORTS
Expert
REPORTS
Expert
SAFETY
Expert
SAFETY
Expert
SLA
Expert
SLA
Expert
VENDOR RELATIONS
Expert
VENDOR RELATIONS
Expert
COACHING
Intermediate
COACHING
Intermediate

Languages

Arabic

Expert

English

Expert