Omnia Anwer, GM Office Manager

Omnia Anwer

GM Office Manager

Hotel

Location
Egypt
Education
Bachelor's degree, Social Work
Experience
22 years, 10 Months

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Work Experience

Total years of experience :22 years, 10 Months

GM Office Manager at Hotel
  • Egypt - Sharm el Sheikh
  • My current job since June 2007

 Holding the General Manager’s agenda and trace file with accuracy.

 Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.

 Issuing the Staff Cafeteria monthly inspection roster.

 Keeping trace of VIP reservations booked through the General Manager’s
office and sending VIP treatment or making a courtesy call if necessary.

 Assisting the Executive office whenever the workload implies such assistance, as well as covering the Administrative Assistant to the Executive Assistant Manager whenever needed.

 Translating Arabic or English correspondence whenever required.


 Handling and following-up the documents flow to and from the chairman's and GM offices.

 Taking General Manager’s appointments and maintaining up-to-date agenda.

 Handling petty cash for General Manager’s office.

 Maintaining and keeping an updated filing system.

 Assisting in organization of the General Manager’s professional events (cocktails, receptions, general assembly and board of directors).

 Dispatching season's greetings and New Year gifts for local VIP customers.

 Reporting important messages, mails, or events to General Manager during his absence on business trips or annual vacations.

Executive Chef " Foreign" Secretary at Reef Oasis Blue Bay Resort
  • Egypt - Sharm el Sheikh
  • My current job since May 2015

 Organize and attend the annual meeting of the kitchen staff, prepare minutes and take appropriate action to implement decisions made .

 Responsible for all inspection operation (buffet, food temperatures, food signs and food quality)

 Taking Executive Chef appointments and maintaining up-to-date agenda.
 Responsible for preparing menus, food signs & responsible for organizing special guest order.

 Answers and places phone calls and arranges appointments for superior and his assistants; reminds them of same.

 Receives and screens office callers and visitors; schedules and sets up appointments.

 Reads logbooks of Kitchen sections to find out their needs and problems regarding such things as maintenance or repair work; informs superior or his assistants of matters which need their immediate attention.

 Maintaining and keeping an updated filing system.

 Obtains record of attendance of Kitchen Staff from logbooks; informs Executive Chef and accounting of same; records daily attendance of Kitchen section heads and supervisors in time sheet; submits report to Personnel Dept.

 Maintains adequate stock of office supplies; initiates necessary requisitions for approval of Executive Chef or his assistants.

 Following up to cleanliness and maintenance of own work area, equipment and superior’s desk.

 Responsible For all evaluations for kitchen staff

 Performs duties as may be assigned.

 Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.

 Issuing the Staff Cafeteria monthly inspection roster.


 Assisting in organization of the Executive Chef professional events (cocktails, receptions and all events).

 Organize staff training sessions, workshops and activities

Executive Secretary at International Petroleum Services Group (IPSG)
  • Egypt - Cairo
  • June 2001 to November 2007

Open, read, route, and distribute incoming mail and other material, and
prepare answers to routine letters
 Maintaining and keeping an updated filing system.
 Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
 Prepare offers or tenders (technical & commercial)
 Manage, organize and maintain a smooth workflow within the General
Manager’s office through fulfilling basic administrative job tasks .
Reporting important messages, mails, or events to General Manager during his absence on business trips or vacations.
 Assisting in organization of the General Manager’s professional events,
conferences or seminar
 Follow-up hotels reservation & airlines tickets.

Education

Bachelor's degree, Social Work
  • at The Higher Institute
  • June 2000

Specialties & Skills

Database Management
Inspection
Workflow
الكمبيوتر

Languages

English
Expert
Arabic
Expert