Omnia Sayed Ramadan, Administrator Assistant

Omnia Sayed Ramadan

Administrator Assistant

National OilWell Varco

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Management Information Systems
Experience
18 years, 9 Months

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Work Experience

Total years of experience :18 years, 9 Months

Administrator Assistant at National OilWell Varco
  • United Arab Emirates - Dubai
  • My current job since October 2009

•Complex Diary Management:

-Efficiently manage day-to-day schedules, meetings and reminder functions; MS Outlook.
-Prepare presentations, arrange and co-ordinate conferences, Board Meetings and other business functions.
-Performs research and analysis on specific issues, as required, and independently prepares non-routine letters and/or reports, which may be highly sensitive and confidential in nature.
-Assists in the coordination, supervision, and completion of special projects, as appropriate.

•Travel Management:

-Arrange extensive travel arrangements including Hotel booking, Processing Visas, preparation of travel itineraries, Transportation, agendas, advances, expense reports.

•Client relationship Promoting

-Frequent liaison and coordination with clients as well as global senior management
-Answer and screen incoming telephone calls
-Handling Correspondence
-Responsible for queries and enquiries within established guidelines

•General administration duties:

-Oversees the operation of office accounts, and plans and monitors expenditures; as appropriate.
-LPO Issuing (rental cars, ticket flight…)
-Mailing, Faxing, Filing…
-Office managing

Administrator Assistant at al zahra private hospital
  • United Arab Emirates - Sharjah
  • March 2011 to March 2014

• To maintains effective working relationships with the Doctors, Technician and nurses.
• Prepares daily, monthly report to renew the employment visa
• Responsible for New registration, Renewal and Cancelation of Ministry of health License for doctors, technicians and nurses.
• Assists and responds to public inquiries and complaints from the Patients.
• Responsible for the weekly induction program of the new employee to completing the formalities for giving the information about the HR department, other departments and show them the important department in the hospital.


• Provide receptionist services:
1. Greet and assist visitors
2. Answer phones
3. Direct calls and respond to inquiries
4. Type correspondence, reports and other documents
5. Open and distribute the mail
6. Take minutes at meetings
7. Distribute minutes

HR & Administration Executive at Veolia Environmental Services
  • United Arab Emirates - Dubai
  • April 2008 to September 2009

•Assist Group CEO in general assignments
•Arranging Mobilization / Demobilization of employees.
•Record Annual, Sick leaves of HR Team and hand-over to payroll.
•Work together with Payroll on the final settlement for the Exit employee.
•Arranging business and normal visas, hotel accommodation booking & Issuing Flight Tickets etc. as and when necessary, Visa, Travel arrangement for managements & client personnel.
•Approving and processing the invoices from Subcontractors, Vendors and Hotels.
•Arranging meeting with vendors/ office equipment suppliers.
•Cleaning contractors and courier companies to make sure their best services.
•Arranging interviews for shortlisted candidates
•Assist in the administration processes for all employees (Temporary and permanent) regarding.
•Prepare offer letters.
•Prepare Joining set for new employees.
•Provide new employees with the employee hand book and relevant information about the company.
•Get the required documents from the new employees for residence visa processing, handover to Passport dep.
•Create and maintain accurate employees’ database.
•Request IT Helpdesk to arrange Telephone, Internal Email, etc.
•Request the insurance company to process Medical Card for new employees.
•Handle employees’ requests “NOC letters, Loans, visit visa request, etc”
•Follow up with the insurance company the status of the medical claims reimbursement
•Assist in/ and develop all required reports.
•Record Annual, Sick leaves of the employees.
•Maintain all personnel files.
•Make sure that all documentation relating to employee’s employment, contracts, etc are correct and in line with the Company’s Policies and Procedures.
•Handle Government relations
•Serve as a company representative with regards to obtaining trade licenses and other legal requirements of the company
•Keep records of personnel for visas procedures, labor cards...
•Process all required documents
•Handle company Payment Bills

Administration Supervisor at AL-Ghurair Food
  • United Arab Emirates - Dubai
  • December 2006 to April 2008

Assist the Business Development Manager.
Arranging Mobilization/ Demobilization for the Sales staff.
Arranging business visas, hotel accommodation etc. as and when necessary, Visa, Travel arrangement for managements & client personnel.
Approving and processing the invoices from Subcontractors, Vendors and Hotels.
Arranging meeting with vendors / office equipment suppliers, cleaning contractors and courier companies to make sure their best services.

Dubai Internation Capital at Dubai Intrnational Fainical Center
  • United Arab Emirates - Dubai
  • April 2006 to November 2006

Event Coordinator and Public Relations to Organize Conferences and Formal & Private Gala in Arab Business Angels Network Sponsored by Dubai International Capital (DIC) in the Dubai International Finical Center (DIFC)

Summary:

As (ABAN’s) first initiative, the Arab Business Challenge (the “Challenge”) aims to be the region’s foremost business plan competition. (ABAN’s) mission in creating the Challenge is to support Arab entrepreneurs, create real businesses, encourage commercialization of promising ideas, and build bridges between the entrepreneurial community and the region’s investors’ base.
The Challenge offers the two winning business plans the funding necessary to start up their business. Capital funding of up to US$ 1 million for each plan will be provided by Dubai International Capital (DIC), the organization entrusted with founding the Arab Business Angels Network and also represents one of the Challenge’s Organizing Partners.
ABAN has received over 1000 submissions from 15 countries since the competition was launched earlier this year by register the team and the business throw the website.

The number of semi-finalists has been whittled down to 20 teams in this phase the teams came to Dubai by Booking & Issuing Flight Tickets, Visas & Hotel Accommodations & hospitable atmosphere for the customers & other VIP's & Answer the phone, give general information about arrive, transport, and meeting with the training.

booking the hall in the American University of Dubai (AUD) to present the team’s the idea throw the judges, in the final comprising between two and four members, from which five finalists will be selected by the gala denier where I handled in the jumirah hotel and Booking & Issuing Flight Tickets, Visas & Hotel Accommodations for the VIP's and the teams to choose the winner.

Dnata travel center at Dnata, World of Events
  • United Arab Emirates - Dubai
  • December 2005 to April 2006

United Nations Environment Programme (UNEP), H.H Zayed Environment Prize where I handled the reservations of Mr. Koofi Anaan personally during his stay in Burj al Arab and Booking & Issuing Flight Tickets, Visas & Hotel Accommodations for the customers & other VIP's.
International Advertising Association (IAA) was held in the convention center of Dubai, and we have agreed with the event by Booking & Issuing Flight Tickets, Visas & Hotel Accommodations & hospitable atmosphere for the customers & VIP's & Answer the phone, give general information about arrive, transport and corporate events activity
Neurology is a medical event Reserved for hall and theater for the conference medical meeting for the speakers with the medical companies and the customers for 5 Days and handle Booking & Issuing Flight Tickets, Visas & Hotel Accommodations & hospitable atmosphere for the customers & other VIP's & Answer the phone, give general information about arrive, transport and corporate events activity & and corporate events as and when required & Provide managerial duties attending various conferences handled.

CALL CENTRE AGENT at DNATA,
  • United Arab Emirates - Dubai
  • August 2005 to December 2005

Call centre services handling direct with delegates by Booking & Issuing Flight Tickets, Visas & Hotel Accommodations

Education

Bachelor's degree, Management Information Systems
  • at Modern Academy of Computer Sciences & Technology Management
  • July 2005

Bachelor in Management Information Systems - July 2005 with an excellent degree

Specialties & Skills

Public Relations
Contact Centre
E mail Management
Windows XP Professional
Spoken Word
Excellent communication skills
High skills in using search engines
Excellent Self-Correspondence skills.
Driving License
Excellent ability for teamwork.
Excellent ability in managing teamwork
Professional in Ms Access DB, MS Excel.
Excellent Knowledge of Windows 2000 / XP.
High creativity skills
Fluent in spoken and written English
Excellent Knowledge of MS Office (MS Word, MS PowerPoint, MS Outlook)
Good knowledge of computer components and software.
Excellent Knowledge of E-mail and Internet usage
Excellent contact to make relationship with other company's
Excellent knowledge to design the schema system and the relation between the department's in the com
Good knowledge to design the "level 0" and "level 1" for the company

Languages

Arabic
Expert
English
Expert

Training and Certifications

Customer Services (Certificate)
Date Attended:
May 2007
Valid Until:
May 2007