Assistant Retail Manager
Samsung Electronics Levant
Total years of experience :9 years, 0 Months
New product launch strategy and GTM
Managing field force operations.
Supervising brand shops and retailers Shelf merchandise and brand guide.
From Victoria’s Secret opening team in Jordan, I was responsible for two departments PINK by VS and Beauty department.
- Managing a team of 14 people .
- Following up with visual merchandising and Marketing department.
- Maintain customer service inside the shop up to the standard.
- Managing the semi annual sale and new collection launch.
From Victoria’s Secret opening team in Jordan, I was responsible for two departments PINK by VS and Beauty department.
- Managing a team of 14 people .
- Following up with visual merchandising and Marketing department.
- Maintain customer service inside the shop up to the standard.
- Managing the semi annual sale and new collection launch.
- Started as part time Brand representative in August 2010, during my study in University, my responsibility was sales and Customer Service (part time).
- In January 2011, the responsibility of Website officer was added to me, which included making sure the website is always up to date, and handling customers e-orders (part time).
- In January 2012, I was promoted to Store Manager, in this role all the sales people reported to me, and I was responsible for Inventory, Cash Control, Hiring and recruitment, salaries, schedules and the store branding and merchandising (part time ).
- As of April 2012, I was promoted to Full Time Operations Officer, which included the following responsibilities, Logistics, Process Auditing, handle relation with supplier, cash and Inventory control, handling HR responsibilities, store managers and Brand representatives reported to me directly .
- June 2014, I was promoted to Sales Officer, in this role, I started taking care of all B2B clients, for whole sale and distribution, the role exposed me to getting new Business clients and distributors in Jordan and other countries mainly in UAE,
- Starting January 2015 I was given the full responsibility of the operation of Jobedu retail, which means I am responsible for retail, stores, Inventory, Sales Forecast, Hiring and Training new people on the sales team, Setting Targets, and I was given the responsibility of the P&L of stores, online and distribution .