Sales And Marketing Manager
ITTC
Total years of experience :24 years, 6 Months
Working in different departments such as Logistics, Procurement, Finance, Human Resource, PRO,
Sales & Marketing.
Develop new and maintain existing customer relationships.
Generate project/business opportunities through customer contact to meet company’s business plans
and growth strategies.
Supporting the Procurement department about some items in the market & suppliers.
Supporting the Engineering department about finding new sub-Con. .
Drive the sales process from inquiry coordination through “Closing the Deal”.
Maintain customer/potential customer contact lists.
Develop and maintain relationships with Major Equipment Vendors and Process Technology
Providers.
Collaborate with company management to prepare and implement the company’s Marketingand
Business Development.
Plan and strategy for meeting business goals.
Perform other duties as assigned.
Preparing Budgets with finance departments & GM.
Following deals, Invoices, Payments and site progress.
Following Main & Sub contractors.
Develop new and maintain existing customer relationships.
Seek customers in company target Markets through research and direct contact with potential customers.
Generate project/business opportunities and RFP’s through customer contact to meet company’s business plans and growth strategies.
Drive the sales process from inquiry/RFP coordination through “Closing the Deal”.
Lead the development and preparation of RFP’s, Pre-Qualification, formal presentations.
Solicit customer feedback through the project proposal and execution phases.
Maintain customer/potential customer contact lists.
Develop and maintain relationships with Major Equipment Vendors and Process Technology Providers.
Collaborate with company management to prepare and implement the company’s Marketing and Business Development.
Plan and strategy for meeting business goals.
Perform other duties as assigned
• Managing every function at the branch. Sales, marketing, customer support and human resources …etc.
• Maintains communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity.
• Formulates recommendations and provides feedback to management regarding Operational policies and procedures.
• Maintains control over audit procedures to ensure compliance with controls. If weaknesses are identified, reports them to the Group CEO.
• Responsible for providing customer service that ensures current customers stay with their institution.
• Schedules, supervises, and motivates branch staff in an effort to maintain optimal member service satisfaction levels.
• Coaches staff to fulfill business plan goals.
• Assists in evaluating staff’s work performance by helping to prepare and deliver annual reviews and performing coaching sessions.
• Monitors quality of service for members, and ensures that employees are maximizing opportunities to sell products.
• Assists in managing the security and safety of the branch, by analyzing security and safety policies and procedures. Alerts staff of any changes.
• Assists in the interviewing, hiring and training of new tellers and member service to be members.
Follow up the Customer’s accounts through daily report.
Managing the sales team and the marketing strategy.
Follow the sales performance with the GM.
Do the training courses for the new sales staff.
Support the sales team to do the sales for all products.
Make the daily, weekly & monthly report for the sales team.
Create new strategies to achieve daily and monthly target.
Follow the attrition cases & solve customer’s complaints with the right solution.
Open new channels with Privet, semi Government & Government Companies to get new deals.
Follow up the Customer accounts through the daily report.
Do the training courses for the new collection staff even the sales staff and distribute them to the right section.
Reviewed collection performance with Manager and agree actions to produce improvement.
Attended to customer enquiries relating to loan defaults and keeping complaints to the minimum.
Recommended deferment / rescheduling of instalments to Collection Team Leader.
Monitored receipt of advance / leave salaries for loan customers and arrange advance instalment debt.
Reviewed collections performance with Collection Team Leader and agree actions to produce improvement.
Daily follow up with default Personal loans, auto loans, visa card and overdraft Qatar branch customers for early regularisation.
Meeting / contacting employers to resolve delinquency issues with employees.
Create new initiatives for the Sales department.
Follow up the sales team and the marketing plans.
Follow the sales performance with the GM.
Create new initiatives to deal with the other companies.
Open a new business with new clients.
Follow up the Market’s situations.
Put a new sales strategies and planes & make sure that the sales teams are following it.
Do the training courses for the new sales staff.
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