Osama Gerges, Food And Beverage Manager

Osama Gerges

Food And Beverage Manager

Sinai Grand Casino

Location
Egypt - Cairo
Education
Diploma, Hospitality and Hotel Management
Experience
21 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 3 Months

Food And Beverage Manager at Sinai Grand Casino
  • Egypt - Sharm el Sheikh
  • My current job since November 2019

Guide the F&B department to achieve the financial and operational targets.
Select, train and develop Colleagues to ensure timely recruitment and career growth.
Execute the delivery of all Food & Beverage promotions and new menus; creating a destination of choice for both hotel and external guests.
Forecasts and manages procurement and purchasing, labor and departmental expenses to budget.
Assist in the day to day operations of the Food & Beverage Division, ensuring all service standards are followed.
Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
Ensure all products and services are provided in a timely and professional manner while exceeding guest expectations and promptly resolving guest issues
Assist other departments wherever necessary relating to special projects or requests

Casino food and beverage Manager at Marriott
  • Egypt - Cairo
  • September 2017 to November 2019
Outlets Manager ( romanove steak house, jaz bar) at Kempinski royal maxim
  • Egypt - Cairo
  • August 2014 to September 2017
beverage manager at Savoy Group
  • Egypt - Sharm el Sheikh
  • May 2011 to July 2014
food and beverage supervisor at W hotel
  • Qatar - Doha
  • July 2008 to August 2010

null

Film Producer at Gigahertz Film
  • Germany
  • May 2004 to April 2006

co-director for Documentary film in the Middle East

Bar Man at Hilton El Fayrouz
  • Egypt - Sharm el Sheikh
  • December 1999 to January 2004

Education

Diploma, Hospitality and Hotel Management
  • at Hospitality Management
  • June 2008

Food and beverage Management

Bachelor's degree, Food and Beverage Management
  • at Goethe University Frankfurt Am Main
  • July 2007

Specialties & Skills

Guest Satisfaction
Menu Creation
Customer Service
BUDGETING
CONTINUOUS IMPROVEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
LEADERSHIP
MARKETING
MEETING FACILITATION
MICROCOMPUTADORAS
MICROSOFT EXCEL

Social Profiles

Languages

Arabic
Native Speaker
English
Intermediate
German
Beginner
Italian
Beginner

Training and Certifications

Food and Beverage cost control (Certificate)
Date Attended:
August 2014
Hygiene and food safety (Training)
Training Institute:
Cristal
Date Attended:
March 2013
Wine sommelier (Certificate)
Date Attended:
February 2007
Food and beverage P&L (Training)
Training Institute:
ISO
Date Attended:
May 2015
Food and beverage management (Certificate)
Date Attended:
April 2014

Hobbies

  • writing, cooking, football
    TripAdvisor award , driving business to success Food and beverage Management association CHDT Award Budget achievement and cost control