Osama Otoum, Senior consultant

Osama Otoum

Senior consultant

Devoteam

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Science
Experience
15 years, 9 Months

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Work Experience

Total years of experience :15 years, 9 Months

Senior consultant at Devoteam
  • Saudi Arabia - Riyadh
  • My current job since October 2019

Plan, design, and implement policies to streamline processes.
Review utilization of staff, equipment, time, and materials and fix gaps.
Interpret client's business needs and identify opportunities to improve process.
Coordinate with cross-functional teams and train them for continuous improvement process.
Analyze client's finance and recommend cost reduction ideas and increasing sales volume.
Device technology in improving functioning of all the departments at client's site.
Build and maintain modeler skills, knowledge for the assigned business area
Transfer knowledge and skills to modelers in the project / business area
Providing direction and to support ARIS users in project / business area
Captured as-is and to-be processes in ARIS or other process modeling toolsets
Performed process analysis to provide improvement / optimization recommendations.

Senior consultant at Devoteam
  • Saudi Arabia - Riyadh
  • My current job since October 2019

Plan, design, and implement policies to streamline processes.
Review utilization of staff, equipment, time, and materials and fix gaps.
Interpret client's business needs and identify opportunities to improve process.
Coordinate with cross-functional teams and train them for continuous improvement process.
Analyze client's finance and recommend cost reduction ideas and increasing sales volume.
Device technology in improving functioning of all the departments at client's site.
Build and maintain modeler skills, knowledge for the assigned business area
Transfer knowledge and skills to modelers in the project / business area
Providing direction and to support ARIS users in project / business area
Captured as-is and to-be processes in ARIS or other process modeling toolsets
Performed process analysis to provide improvement / optimization recommendations.

BPM Consultant at ARCOM
  • Saudi Arabia - Riyadh
  • My current job since January 2016

• Managing process change.
• Leading process redesign.
• Monitoring, measuring and providing feedback on process performance
• Applying their knowledge of business process modeling notations (BPMN, EPC, and BPEL) to documenting processes.
• Develop a business architecture strategy.
• Apply a structured business architecture approach and methodology for capturing the key views of the enterprise.
• Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.

BPM consultant at Q Consulting Advisors ‎
  • Saudi Arabia - Dammam
  • December 2014 to January 2016

• Gathered project requirements and developed data collection processes.‎
• Designed, developed and implemented software tools.‎
• Designed and implemented test strategies.‎
• Created Microsoft Excel PivotTable.‎
• Created Microsoft Visio Diagram BPMN and EPC.‎

Software Developer at SSS process
  • Jordan - Amman
  • February 2012 to December 2014

• Software Engineer with BPM ‎
• Developed and initiated new software programs and applications.‎
• Implemented process, business logic, and process transitions through ‎Appian BPM Suite.‎
• Analyzed user requirements, prototyping processes and designing process ‎solutions. ‎
• Integrated processes into enterprise framework and applications.‎
• Lead solution playbacks to iterate requirements and implemented directly ‎with business users.‎
• Maintained business relations with clients and train the managers in ‎effective communication skills used with clients.‎
• Writing business document, design process flow modeling, and simulation ‎using Microsoft Visio, and create a user manual for the applications.‎

Software Developer at MCE - Military Consumer Establishment
  • Jordan - Amman
  • September 2009 to December 2011

Working in "Military Consumer Establishment" as Oracle Developer and VB.Net Developer

Trainer at NITC National Information Technology
  • Jordan - Amman
  • May 2008 to May 2009

I work in KS Knowledge Station as Trainer teaching Computer skills and programming languages for different levels

Education

Bachelor's degree, Computer Science
  • at Jerash Private Univesity
  • January 2007

Specialties & Skills

Oracle SQL
Adobe Photoshop
MS Office
Computer maintenance HD and SW
Solid knowledge of process improvement approaches
Excellent analytical and problem solving skills

Languages

Arabic
Expert
English
Expert

Memberships

Enjaaz
  • Training “How to Become a Leader”.
  • February 2008
Youth And Children Caring Society
  • How To Deal with Anger
  • February 2007
All Jordan Youth Commission (AJYC)
  • Shabakat Al Ordon (Training for Trainers).
  • February 2010
The Queen Zein Al Sharaf Institute for Development
  • Training for Trainers
  • July 2010

Training and Certifications

Oracle Database 10g (Training)
Training Institute:
International Training & Consultancy Center
Date Attended:
October 2008