Osama Otoum

Plan, design, and implement policies to streamline processes.
Review utilization of staff, equipment, time, and materials and fix gaps.
Interpret client's business needs and identify opportunities to improve process.
Coordinate with cross-functional teams and train them for continuous improvement process.
Analyze client's finance and recommend cost reduction ideas and increasing sales volume.
Device technology in improving functioning of all the departments at client's site.
Build and maintain modeler skills, knowledge for the assigned business area
Transfer knowledge and skills to modelers in the project / business area
Providing direction and to support ARIS users in project / business area
Captured as-is and to-be processes in ARIS or other process modeling toolsets
Performed process analysis to provide improvement / optimization recommendations.

Plan, design, and implement policies to streamline processes.
Review utilization of staff, equipment, time, and materials and fix gaps.
Interpret client's business needs and identify opportunities to improve process.
Coordinate with cross-functional teams and train them for continuous improvement process.
Analyze client's finance and recommend cost reduction ideas and increasing sales volume.
Device technology in improving functioning of all the departments at client's site.
Build and maintain modeler skills, knowledge for the assigned business area
Transfer knowledge and skills to modelers in the project / business area
Providing direction and to support ARIS users in project / business area
Captured as-is and to-be processes in ARIS or other process modeling toolsets
Performed process analysis to provide improvement / optimization recommendations.

• Managing process change.
• Leading process redesign.
• Monitoring, measuring and providing feedback on process performance
• Applying their knowledge of business process modeling notations (BPMN, EPC, and BPEL) to documenting processes.
• Develop a business architecture strategy.
• Apply a structured business architecture approach and methodology for capturing the key views of the enterprise.
• Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.

• Gathered project requirements and developed data collection processes.‎
• Designed, developed and implemented software tools.‎
• Designed and implemented test strategies.‎
• Created Microsoft Excel PivotTable.‎
• Created Microsoft Visio Diagram BPMN and EPC.‎

• Software Engineer with BPM ‎
• Developed and initiated new software programs and applications.‎
• Implemented process, business logic, and process transitions through ‎Appian BPM Suite.‎
• Analyzed user requirements, prototyping processes and designing process ‎solutions. ‎
• Integrated processes into enterprise framework and applications.‎
• Lead solution playbacks to iterate requirements and implemented directly ‎with business users.‎
• Maintained business relations with clients and train the managers in ‎effective communication skills used with clients.‎
• Writing business document, design process flow modeling, and simulation ‎using Microsoft Visio, and create a user manual for the applications.‎

Working in "Military Consumer Establishment" as Oracle Developer and VB.Net Developer

I work in KS Knowledge Station as Trainer teaching Computer skills and programming languages for different levels