Osama Zakout, Business Development and Marketing Officer

Osama Zakout

Business Development and Marketing Officer

Al-Ahli Hospital

Location
Qatar - Doha
Education
Diploma, Aviation Technician – Aircraft Maintenance
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

Business Development and Marketing Officer at Al-Ahli Hospital
  • Qatar - Doha
  • My current job since March 2017

Highlights
• Led the implementation of the hospital’s direct billing agreement system and built the database.
• Created the employee corporate benefit program for the hospital staff
• Improved the hospital’s Google business rating from 2.9 to 4.1 within a year with over 2000 reviews.

Responsibilities
• Manage business development programs and marketing initiatives contributing to the organization’s objectives and goals.
• Liaise with sponsors and collaborate with Ministry of Public Health (MOPH) for execution of sponsored events/booths
• Coordinate planning and execution of advertising campaigns across all platforms including creation of content.
• Drive digital marketing programs across social media and internet media to enhance the hospital’s public reviews and ratings.
• Lead various business development and marketing projects ensuring on time delivery.
• Administer marketing budget ensuring optimum utilization across channels to maximize visibility.
• Evaluate performance of ongoing campaigns, measure outcomes against plans and implement improvement plans.

Technical Intern/Aircraft Mechanic at Qatar Airways
  • Qatar - Doha
  • October 2015 to April 2016

• Executed line and heavy maintenance jobs on Bombardier aircraft - Global 5000 & Challenger 604/605
• Range of tasks included inspection, lubrication, servicing and operations

Account Executive at MACNET Advertising Services
  • Qatar - Doha
  • April 2015 to September 2015

• Managed a portfolio of clients and drove initiatives to identify opportunities generating new business.
• Developed and implemented business plans to achieve sales, revenue and margin targets across accounts.
• Participated in tender business segment including preparation of responses and bids to client tenders, negotiating and closing deals to add new accounts.
• Administered budgets for ongoing campaigns and promotions, monitored expenses and ensured financial results.
• Monitored all client advertising and promotional campaigns ensuring on time execution meeting client expectations.

Aircraft Maintenance Engineer Apprentice at Air Canada Jazz
  • Canada - Toronto
  • November 2013 to April 2014

• Performed maintenance tasks including store control, marshalling, fabrication and assisted engineers on the Bombardier Q400 & CRJ aircraft

Aircraft Maintenance Engineer Apprentice at Vintage Wings of Canada
  • Canada - Gatineau
  • February 2013 to June 2013

• Participated in maintenance of vintage aircraft including Spitfire, Mustang, Chipmunk and Corsair

Swing Manager at McDonald’s Restaurants Canada
  • Canada - Ottawa
  • March 2006 to May 2012

• Led the restaurant crew in assigned shifts ensuring that customers received fast, accurate and friendly experience
• Planned shift operations, assigned staff and monitored consistent performance aligned to company standards.
• Controlled all resources including labor hours, cash flows, inventories & replenishment ensuring optimum utilization.
• Trained staff on job duties, hygiene and safety standards, personnel policies and labor laws, ensuring compliance.
• Reviewed customer feedback and implemented action plans to improve customer satisfaction.
• Supervised food preparation ensuring quick service of orders as well as efficient waste disposal.
• Participated in the process of recruitment of crew members.

Education

Diploma, Aviation Technician – Aircraft Maintenance
  • at Ontario College Diploma Aviation Technician – Aircraft Maintenance Centennial College
  • June 2014
Diploma, Aviation Management, Private Pilot License Program
  • at General Arts & Science Ontario College
  • June 2010
Bachelor's degree, Business Administration
  • at Algonquin College/ Ottawa
  • April 2009

Specialties & Skills

3D Printing
Maintenance
Aircraft Maintenance
Aviation
Business Development
Operations Management
Aviation Management
Social Media Communications
Staff Management
Digital Marketing
Strategy Planning and Execution
Content Management
Customer Experience Management
Aircraft Maintenance
Budgets and Cost Control
Stakeholder Relations
Training Experience (staff)
Teamwork and Leadership

Languages

English
Expert
Arabic
Expert

Training and Certifications

Human Factors, Aero Space Programs-School of Transportation (Certificate)
Certificate of Proficiency – Radio Operator: Aeronautical, Canada (Certificate)

Hobbies

  • Communication
  • Basketball
  • Physical Fitness
  • 3D Printing
  • Drones
  • Technology
  • Aviation