Clinical Coordinator at Integrated Clinical Strategy Department
Ministry of National Guard Health Affairs (MNG-HA)
Total years of experience :24 years, 6 Months
CEO Led iSURGE Program
• working closely with CSIM and DBIM to build, modify, and update the
iSURGE form for new patients added to the waitlist and the patients who have
already been on the waitlist before the iSURGE program.
• I Worked on Continuous training to the doctors and clinical coordinators in
all MNGHA facilities and replying to their inquiries, and troubleshooting issues
daily.
• Worked on introducing the iSURGE program to every new batch of nurse
interns conducting phone calls to our beloved patients on the surgery waitlist
with Continuous training during their time with us until I receive a new group.
I am also in contact with them daily to monitor their progress and reply to any
inquiries and troubleshooting issues.
I worked on updating all stakeholders with any new modifications or updates to
the iSURGE program.
CEO Led iSURGE Program
• working closely with CSIM and DBIM to build, modify, and update the
iSURGE form for new patients added to the waitlist and the patients who have
already been on the waitlist before the iSURGE program.
• I Worked on Continuous training to the doctors and clinical coordinators in
all MNGHA facilities and replying to their inquiries, and troubleshooting issues
daily.
• Worked on introducing the iSURGE program to every new batch of nurse
interns conducting phone calls to our beloved patients on the surgery waitlist
with Continuous training during their time with us until I receive a new group.
I am also in contact with them daily to monitor their progress and reply to any
inquiries and troubleshooting issues.
I worked on updating all stakeholders with any new modifications or updates to
the iSURGE program.
Organizing and preparing pediatric patients for surgery in the operating room:
• Coordinating with doctors
• Coordinating with admission (bed management and patient admission requirements).
• Coordinating with Surgical ward, pediatric intensive care unit, and High dependency unit.
• Coordinating with eligibility department.
• Coordinating with Surgical clinic.
• Coordinating with patients and their family members.
• Coordinating with the anesthesia department
• Coordinating with the operating room.
• Patient Assessment
• Coordinating patient transfers throughout the hospital.
• Advanced CPR
• Airway management
• Suction
• Ventilation
• Patient assessment medical and trauma
• Immobilization
• Soft tissue injuries
• Moving patients
• Emergency child birth
• Medication administration Environmental exposures
• Triage and documentation.
-Translating doctor's orders from English to Arabic to patients.
-Translating between patients and medical providers.
-Managing the unit's paperwork.
-Supervising front desk staff.
-Meeting and greeting guests and VIPs.
-Recieving guests complaints.
-Meet and greet custermers and guests.
-Checking guests in and out of the hotel.
-Arranging any speiel needs or requirements for guests.
-Recieve inhouse gueat calls and inquires.
-Sending and reciveing faxes.
-Making room reservtions via phone.
