ouajih barani

Supervise daily café and concept store operations, including staff coordination, customer service, sales support, stock control, opening and closing procedures, and ensuring high service standards. Handle guest complaints professionally, support team training, monitor product availability, and coordinate between front-of-house, kitchen, and retail areas.

Supervised daily coffee shop operations, prepared specialty coffee and beverages, managed customer service, coordinated staff tasks, supported stock control, maintained cleanliness and hygiene standards, handled guest complaints professionally, and helped improve sales and service quality.

Supervised daily retail sales operations, assisted customers with product selection, monitored sales performance, supported stock organization, handled customer inquiries, maintained product presentation, and helped the team achieve sales targets.