Oumaima Arraki, Head Receptionist

Oumaima Arraki

Head Receptionist

Location
Bahrain - Manama
Education
Bachelor's degree, Tourism And Hospitality Management
Experience
7 years, 6 Months

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Work Experience

Total years of experience :7 years, 6 Months

Head Receptionist
  • My current job since February 2019

Gallery 21 Restaurant & Lounge .

Manager
  • November 2018 to January 2019

for the operations
•Responsible for the staff
•Responsible for the reception and reservations
•Responsible for the sales ( Events and Weddings )
•Responsible for the Social Media

Senior Receptionist at The Ritz Carlton
  • United Arab Emirates
  • December 2016 to November 2018

Manama Bahrain / ( Gallery 21 )

•Opening:

at Mohammedi
  • June 2014 to August 2014

Greeting guests, check in the guest, taking reservations, confirm the reservations, cancel the reservations, check out the guest, take messages answer the phone calls, check out the guest …
•(Good skills using OPERA system)

Education

Bachelor's degree, Tourism And Hospitality Management
  • at Université Hassan Ii De Casablanca
  • June 2014
High school or equivalent,
  • January 2013

/2015 : Hotel school Management

High school or equivalent,
  • January 2012

/2014 :university Hassan 2 option Economy (

Specialties & Skills

TELEPHONE SKILLS
MANAGEMENT
RECEPTIONIST
ACCOUNTANCY
FRONT OFFICE
LANGUAGES
MICROSOFT EXCEL
MICROSOFT WORD

Languages

Arabic
Expert
English
Expert
French
Expert