Oussama Abida

Systems and
Infrastructu re Management: Managed and optimized a
high-availability server environment using Lenovo
ThinkSystem SR630 and Dell PowerEdge servers.
Virtualization: Administered a VMware vCenter cluster,
managing r esources for critical production servers and
ensuring uptime.
Storage Solutions: Configured and managed Lenovo
DE2000H S AN storage utilizing Fiber Channel
connectivity for high-speed data access.
Network Se curity: Deployed and configured Sophos
XGS 2100 Fi rewall, implementing strict security policies,
VPNs for remote users, and intrusion prevention
systems.
Security Compliance & Patch Management: Applied
and mainta ined cybersecurity policies, performing
regular patch updates for Windows/Linux servers and
workstations to mitigate vulnerabilities and ensure
system compliance.
Network Administration: Managed a complex network
ofAruba an d Ruijie switches (managed via Ruijie
Cloud), ensuring optimal segmentation via VLANs.
Identity & A ccess Management (IAM): Administered
Active Directory domains, managed Group Policies
(GPOs) for security enforcement, and oversaw user
access rights to ensure data confidentiality.
Backup & R ecovery: Implemented a robust backup
strategy using Veeam Backup & Replication targeting
QNAP NAS repositories, ensuring data integrity and
rapid recovery capability.
Connectivity: Configured Peplink devices for link
balancing a nd failover to guarantee continuous internet
access.
Endpoint Security: Managed centralized antivirus and
endpoint protection solutions to secure workstations
and servers against malware and ransomware threats.
Monitoring: Deployed PRTG Network Monitor to
proactively track server health, bandwidth usage, and
network performance.
Technical Support & Incident Management: Provided
Tier 2/3 technical support for internal stakeholders,
resolving complex hardware/software incidents and
performing root cause analysis to prevent recurrence.
Docume ntation & Reporting: Created and
maintained detailed technical documentation
(Network diagrams, SOPs) and generated regular
system h ealth reports to support IT decision
making and audits.

Support: Delivered IT support (Level 1 & 2) and
managed user accounts via Active Directory and
Novell.
Ticketing: M anaged IT incidents and requests using
GLPI ticketing system.
VoIP Project: Implemented an Asterisk-based VoIP
solution (Graduation Project).

Physical inventory ofcomputer hardware.
Installation of n etworks in rooms.
Maintenance ofvarious network equipment (Router, Switch).
Installation ofo perating systems (Windows XP, Vista, Windows 7).