Supervisor
aramex
Total years of experience :12 years, 7 Months
• Leading a team of 6 people who are responsible for receiving and delivering mails of Etisalat employees
• Keep tracking the record of mails and parcels sent by employees outside and inside the country
• Enhancing customer (employee) service on daily basis and responding to client enquiries
• Working on an internal software named as “Mail Management System”
• Handling the Etisalat Dubai customer service logistics
• Dealt with retailers and to liaison particularly with stock keeping, ensure right levels of SKUs following standard operating procedures
• Led a team of sales people responsible for booking order and ensuring timely product delivery to desired retailers
• Ensure profitable relationships with all the corresponding stakeholders while in business
• Involved with point of sales establishment and maintenance at different retail outlets
•Worked in deposit department as an account opening officer
•Dealt various types of customers like corporate, individual etc.
First I joined them as an internee but after some time they gave me the position of management trainee. My responsibility was to took brief from client and gave instructions to our creative department. There, I
• Dealt many huge clients like KESC, HBFCL, Indus Motors, Sindh Bank, CAA, TDAP etc.
• Worked as a part of a team who was responsible for organizing, designing and executing the press releases and tender ads for HBFCL, TDAP and also the print ads for KESC
• Pitched many new clients about the services we provide
• Worked in organizing events like Azm-e-Pakistan, Azm Conference and KESC Safety Campaign for KESC
• Responsible for the arrangement of venue
• Creating the ambiance and theme according to the event
• Part of team who was working on branding
• Prepared a report after the event and submitted to the client
• Organized an event for Lays Pepsi Co. and also worked as a part of team who was responsible to prepare a TVC for Lays
• Also worked for Sindh Bank press releases and press ads
• Involved in Organizing corporate events for Indus Motors and also involved in making the print ads for Indus Motors
• Arrangement of venue
• Branding of event including the ambiance
• After the event preparation of a comprehensive report
• Organized and worked as a part of team for several brand activation in malls for brands like Curcure, Cheetos, 7-up, Dew, Ufone, Lays, Skin Care etc.
6-weeks internship at HBL (June-July 2009). Conducted Final Year Project research on “Impact of Hyper-marts on Conventional Retail Stores”. Designed a commercial on “Johnson’s & Johnson’s”. Developed an IMC plan and advertisement on Mospel for advertisement course. Completed a Retail Management project of setting-up a retail outlet, as a part of Retail Management course in the year 2008. A comprehensive report on Interflow group for the course of advertising. Live case report of an entrepreneur & prepared a complete business plan named “Ladies Cab”. Established a 4-day mart named as “Pineapple” as a sales project. Prepared a documentary on the “Homeless Children”, for the Business Communication course. Performed a BTL activity named “Freeze In” for the brand Minute Maid Coke. Prepared a complete strategic plan for Meezan Bank in Strategic Management course. Played as a captain of FAST-NU cricket team for 3-years. President Sports Society 2010-2011 of FAST-NU, Vice President Sports Society 2009-2010 of FAST-NU. Runner-up of Inter Sindh badminton championship. Command on MS-office and SPSS software for statistical data analysis. Good communication and negotiation skills. Voluntarily worked in organizing NCGM (2009).