Supervisor
CAP.
Total years of experience :15 years, 2 Months
- Greeting and welcome customer.
- Explanation menu, wine list and service daily to customer.
- Wine stock control, ice cream stock control.
- Training new staffs to learn about service, computer program etc.
- Localization website, mobile phone application i.e. iOS and Android.
- Customer Service feedback responsibilities for Thai market.
- Mobile phone and website testing up on testing plans.
- URL link reference: www.kayak.co.th
- Localization for Mobile Phone Application device service.
- Localization website for Thai market.
- Unsubscribe project support with Pentaho program.
- URL link reference: www.fun-eng.com
1. Support Reception and House Keeping teams during opening season, during the season and closing date.
2. Provide any service directly to customer up on requested.
3. Communication within English and French.
4. Nationality mix working environment.
1. Represent GEOS International.
2. Communication and marketing plans to GEOS Thailand.
3. Support marketing issue to Thailand market via : email, phone called, meeting, Education fair, marketing tools, open house.
4. Co-ordinator between GEOS Oversea with Thailand market.
5. CRM and PR GEOS via : newsletter, email, phone called, meeting, face to face communication.
6. Meetingin Oversea at least 2 times per years to visited GEOS Schools and meeting with all GEOS group (Conference&Meeting in oversea Experience within Japan, Australia and New Zealand)
7. Reported market situation to Thailand manager and Head office in Japan.
8. Communication within English adn Thai.
1. Reported marketing situation, trade market, news, economy issue directly to clients via : email, telephone called, sms or live chat.
2. Reported market situation daily to supervisor.
3. Marketing Activities to support Sales and Marketing teams.
4. Follow contract with clients (new and existed clients)
1. Represent 2 magazine to buyer, media planner and clients.
2. Marketing plans each issue to 2 magazine.
3. Marketing activities to support sales teams.
4. Communication directly with clients via : meeting, email, phone called.
5. Co-ordinator between sales, creative and clients (to follow ad, proof ad, press release)
6. Join and support event of Clients.
7. Created Clients data base.
8. CRM with clients : newsletter, email, phone called and visited clients or Advertising agency.
9. Communication within English and Thai.
Hatyaiwittayalaisomboonkunkanya School. Experience * Present Job 2014: Copywriter: Upstream (Greece)
Communication of Arts : Advertising major. 1. Student intern in USA for 4 months (work and travel program with Kingsmill resort and spa in 2005) 2. Student Trainee with Chuo Senko Co.,Ltd (Advertising company) for 4 months (November'2005-Feb'2006)