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Pankaj Gehani, Senior Sales Executive

Pankaj Gehani

Senior Sales Executive·KSD TRADING LLC,

United Arab Emirates

Diploma, Hospitality and tourism Management

Work experience

Total years of experience: 14 years, 4 months

Senior Sales Executive

March 2021 - October 2025

KSD TRADING LLC,

Dubai, United Arab Emirates

March 2021 - October 2025

Co-managed KSD Trading, Wholesale Company specializing
in Arab Footwear targeting the preferences of Arab Men
and Women.
Developed key client relationships, boosting retention by
40%.
Exceeded sales targets consistently over the Year by
Implanting Sales and Marketing strategies.
Conducted market analysis, identifying new opportunities
for growth.
Trained and mentored junior sales staff, enhancing team
performance.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Executive

August 2016 - May 2020

Auto Dealz,

Muscat, Oman

August 2016 - May 2020

Directed the development and implementation of
comprehensive sales strategies to achieve monthly and
annual sales targets.
Conducted market analysis and monitored competitor
activities to identify new sales opportunities and refine
sales approaches.
Implemented customer relationship management practices
to ensure exceptional customer service and foster long
term customer loyalty.
Presented compelling product demos, converting 40% of
leads.
Negotiated high-value contracts, securing long-term
partnerships.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Consultant

May 2013 - July 2016

Kings Cars

Muscat, Oman

May 2013 - July 2016

Provided customer service by greeting and assisting
customers, understanding their needs, and presenting
vehicle features.
Conducted test drives and negotiated prices to facilitate
vehicle sales while managing the sales process.
Ensured seamless onboarding experiences through
comprehensive after-sales support, promoting customer
satisfaction and loyalty.
Presented compelling product demos, converting 70% of
leads into sales.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Associate

March 2011 - March 2013

Rivoli Group,

Dubai, United Arab Emirates

March 2011 - March 2013

Managed sales operations and client interactions to achieve
targeted sales goals.
Developed and maintained customer relationships by
providing comprehensive product knowledge and sales
support.
Participated in community events, enhancing brand
awareness and loyalty.
Conducted product demonstrations, resulting in a 50%
increase in conversions.
Exceeded sales targets by 30% through strategic upselling
techniques.

Company industry:
Watches & Luxury Goods
Job role:
Sales

Flight Steward

September 2010 - February 2011

JET AIRWAYS,

Ahmedabad, India Hybrid

September 2010 - February 2011

Delivered exceptional customer service to all passengers,
ensuring comfort and safety throughout flight durations.
Conducted safety demonstrations, served beverages and
meals, and addressed passenger needs effectively.
Managed in-flight sales of beverages, meals, and snacks
while adhering to safety protocols.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Frankfinn Institute

August 2010

August 2010

Diploma, Hospitality and tourism Management

India

Frankfinn Institute

January 2010

January 2010

Bachelor's degree, Management in

India

Jai Narayan Vyas University

April 2009

April 2009

Bachelor's degree, Commerce And Finance

India

Skills

BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
WHOLESALING
Intermediate
WHOLESALING
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Business Development
Expert
Business Development
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Administration
Intermediate
Administration
Intermediate
Customer Care
Intermediate
Customer Care
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
EMPLOYEE RETENTION
Intermediate
EMPLOYEE RETENTION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
WHOLESALING
Intermediate
WHOLESALING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE ANALYSIS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
WHOLESALING
Intermediate
WHOLESALING
Intermediate

Languages

Arabic
Beginner
English
Beginner
Hindi
Beginner

Training and Certifications

Certifications
GCC driving license
Post Graduation Certificate in Hospitality and Tourism
Tally Prime RR computer Training
Gcc driving licence.
Cabin crew Course
Post Graduation Certificate in Hospitality and Tourism
Tally Prime
Oman driving licence.
Cabin crew Course
Post Graduation Certificate in Hospitality and Tourism
Tally Prime

Hobbies

  • Cooking
  • Cricket
  • Fitness
  • Automobiles
  • Socializing
  • Music
  • Traveling
  • Cooking
  • Cricket,
  • Fitness,
  • Automobiles,
  • Socializing,
  • Music,
  • Traveling,
  • Fitness Cricket Cooking