Pankaj Shrivastava

Key Achievements:

🔹Successfully delivered three high-impact, diversified projects within budget and timelines:
✔️ Cold Chain Innovation: Led the conceptual design and implementation of a
100, 000 sqft multi-temperature, clad-rack warehouse with a hybrid AS/RS
system for a new 3PL cold chain venture, enhancing operational efficiency
and scalability.

✔️ Oil & Gas Optimization: Re-engineered a USD 19M inventory management
system for an oil & gas client, delivering USD 6.2M in cost savings through
streamlined processes and innovative solutions.

✔️ Steel Industry Logistics: Navigated global container shortages by converting
containerized shipments to bulk for a steel giant, managing end-to-end
logistics from Japan to Oman. Ensured tax-compliant storage in a free zone
and timely distribution, saving significant costs for the client.

Key Responsibilities:

🔹Directed strategic planning and execution for logistics, warehousing, and
transportation operations across the group, driving revenue growth and
operational efficiency.

🔹Developed and implemented cost-optimization and process-improvement
strategies, increasing profit margins by leveraging data-driven insights.

🔹Established and monitored KPIs to evaluate operational performance, enabling
proactive decision-making and continuous improvement.

🔹Ensured compliance with regulatory, safety, and environmental standards
across all warehouse operations.

🔹Built and led high-performing teams through recruitment, training, and
mentorship, fostering a culture of excellence and accountability.

🔹Oversaw OPEX and CAPEX budgeting, aligning financial plans with
organizational goals.

🔹Leveraged advanced BI tools (Tableau, Power BI, QlikView, Advanced Excel)
to develop real-time performance dashboards, eliminating redundant KPIs and
enabling data-driven decision-making.

🔹Centralized data into a single repository, automating reporting with role-based
access for enhanced efficiency and transparency.

🔹Forged strategic partnerships to surpass sales and revenue targets,
maintaining a customer-eccentric approach that secured a 6-year client
contract with a 5-year renewal.

🔹Reduced facility management food costs from 59% to 47% of revenue using
ABC and Pareto analysis, and lowered Chep Pallet repair costs by 25%
through innovative strategies.

Key Initiatives in Oman:

🔹Founding Member, Oman Logistics Association (OLA), shaping industry
standards and collaboration.

🔹Co-Founder, Center of Excellence for Logistics, driving innovation and training
in Oman’s logistics sector.

🔹Committee Member, National Occupational Standards, contributing to
workforce development frameworks.

🔹Active Participant, ASYAD’s SAWAED Logistics Awareness Program since
2017, promoting industry growth.

🔹Supported logistics innovation through Ideathon 2019 and Sohar Hackathon
2018.

🔹Mentored 12 logistics interns at GuTech (2018) and provided training for Oman
Post’s BINA project employees.



💡Designed three state-of-the-art multi-temperature warehouses, setting new
benchmarks for logistics infrastructure in Oman.

As a senior leader at Oryx Logistics, I spearheaded transformative initiatives to establish the company as a regional leader in logistics and supply chain solutions. My role encompassed strategic oversight of operations, end-to-end project leadership, and the development of innovative logistics infrastructure to drive operational excellence and business growth. I led the conceptualization, development, and execution of a state-of-the-art 75, 000 sqm multi-temperature (hybrid) warehouse at Khazaen Logistics Hub, setting new benchmarks for efficiency, scalability, and sustainability in the region.


Key Achievements:

• Secured board approval for a 75, 000 sqm warehouse project at Khazaen Logistics Hub, positioning the company as a market leader in Oman’s logistics sector.

• Obtained regulatory clearance for an innovative 18-meter-high warehouse design from OLCO (Khazaen) and Oman Aviation, maximizing cube space and operational capacity.

• Successfully delivered a fully integrated multi-temperature warehouse, enhancing service offerings and operational efficiency for diverse client needs.

• Developed and implemented a robust business continuity and security plan, ensuring operational resilience and compliance with industry standards.

• Trained and empowered the OMPC team, building a high-performing workforce capable of managing complex warehouse operations.

• Established strategic partnerships with key clients through customized built-to-suit solutions, driving long-term revenue growth.

Strategic Leadership & Key Responsibilities:

• Vision & Strategy Development: Formulated and executed a comprehensive strategy for the design, development, and operationalization of a 75, 000 sqm multi-temperature warehouse (including open yard, dry, AC, chiller, freezer, ripening chamber, pre-cooling, and blast freezer facilities). Secured board approval for the $XXM budget and land acquisition, aligning the project with the company’s long-term growth objectives.

• End-to-End Project Leadership: Directed the full lifecycle of the warehouse project, from land identification and acquisition to concept design, tendering, vendor management, and construction. Oversaw project specifications, risk management, and change control to ensure timely delivery within budget.

• Operational Excellence & Process Innovation: Drove continuous improvement initiatives by optimizing warehouse layout, cube space utilization, material flow, and process workflows. Implemented cutting-edge efficiency and accuracy measures, integrating ERP and WMS systems to enhance operational performance and scalability.

• Stakeholder Engagement & Compliance: Built strategic relationships with government bodies, including ROP, Civil Defense, Ministry of Housing, Ministry of Environment, and Oman Aviation, securing critical approvals (e.g., 18-meter warehouse height clearance) and ensuring regulatory compliance.

• Client-Centric Solutions: Pioneered pre-construction client development to deliver tailored, built-to-suit logistics solutions, enhancing client satisfaction and driving revenue growth.

• Team Leadership & Capability Building: Mentored and trained the Operations and Warehouse Management team, fostering a culture of innovation, accountability, and operational excellence. Led cross-functional project review meetings with consultants and vendors to ensure alignment with strategic objectives.

• Financial & Risk Management: Conducted cost-benefit analyses, resource optimization, and risk assessments to ensure project viability and operational efficiency. Championed data-driven decision-making through advanced analytics and technical evaluations.

Key Cold Chain & Infrastructure Projects Undertaken

🔹 Integrated Cold Chain Development - Spices Sector
Led the cold chain infrastructure project for coriander preservation and processing in Kota, Rajasthan, focus-ing on post-harvest quality retention and minimizing supply chain losses.

🔹 Horticulture-Based Cold Chain Projects
Designed and managed end-to-end infrastructure for perishables including:
• Mangoes - Dhankanal, Odisha
• Pomegranates, Bananas & Custard Apples - Pune, Maharashtra
Projects involved facility layout, technology selection, ripening chambers, packhouses, and reefer logistics.

🔹 Meat Supply Chain Modernization
Spearheaded a comprehensive cold chain project for a chicken processing, storage, and distribution facility in Pune, enhancing food safety, automation, and product traceability.

🔹 Terminal Market Project - Chennai
Contributed to the planning and implementation of an integrated terminal marketing facility, focused on reducing layers in the agri-supply chain and improving farmer profitability.

🔹 Marine Food Processing - Shrimp Export Chain
Worked on the DPR (Detailed Project Report) that secured approval from MoFPI (Ministry of Food Processing Industries, India).

Project scope: Post-harvest processing of shrimp for packaging and global export, integrating cold storage, blast freezing, and containerization logistics.

🔹 3PL Cold Storage Consultancy Engagements
Provided strategic advisory for cold chain and 3PL infrastructure setup for:
• AV Thomas Group
• Balmer Lawrie
• NABARD

Involved in feasibility studies, layout design, equipment selection, and operational modeling.

KEY ACHIEVEMENTS

• Spearheaded the successful commissioning of multimillion-dollar plant facility projects, delivering on time, within scope, and under budget, ensuring alignment with strategic business objectives.

• Drove $595, 700 in cost savings by optimizing facility layouts, enhancing operational efficiency and capital utilization.

• Boosted annual revenue by $360, 000 through innovative process improvements and capacity enhancements.

• Increased warehouse racking capacity by 42%, generating a sustainable 42% monthly revenue uplift across the facility’s lifecycle.

• Re-engineered project scopes, eliminating non-value-added elements to achieve $130, 000 in savings while maintaining quality and performance standards.

• Pioneered a fixed + variable cost model for warehouse space and services, resulting in a 25% month-on-month revenue growth.

• Ensured rigorous oversight of subcontractor agreements, aligning terms with organizational goals and mitigating risks.

• Optimized client inventory turnover ratios, significantly improving cash flow and strengthening client financial performance.

EXECUTIVE RESPONSIBILITIES

• Directed strategic procurement initiatives, leveraging technical evaluations to secure cost-effective supplier contracts, delivering substantial savings and enhancing supply chain resilience.

• Orchestrated capital allocation strategies, prioritizing investments to maximize ROI and avoid unnecessary cash flow constraints.

• Led business development efforts, securing high-profile clients in retail (e.g., Redtag) and FMCG (e.g., Carrefour), expanding market share and diversifying revenue streams.

• Built and led high-performing warehouse teams, implementing robust hiring, training, and development programs to drive operational excellence.

• Fostered a culture of continuous learning and engagement, spearheading training on warehouse SOPs, safety protocols, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Freight Management Systems (FMS).

• Championed team-building initiatives and advanced MS Excel training, enhancing workforce efficiency and data-driven decision-making.

• Designed and implemented a Sales & Operations Planning (S&OP) process, optimizing costs, elevating customer service levels, and improving cross-functional business alignment.

• Demonstrated expertise in end-to-end supply chain management, including procurement, supplier relations, inventory optimization, warehousing, distribution, and customer relationship management.

• Oversaw contractor evaluation and selection for outsourced logistics and operations, negotiating competitive rates while ensuring service quality and operational alignment.

• Cultivated an extensive network of suppliers, dealers, and service providers, enabling rapid response to critical business needs and maintaining a competitive edge in market intelligence.

KEY ACHIEVEMENTS:

• Drove INR 5 million in annual cost savings by spearheading productivity enhancements and strategic process optimizations across operations, aligning with organizational goals for efficiency and profitability.

• Achieved INR 25 million in annual savings by implementing innovative workforce management strategies, optimizing operational hours, reducing overtime costs, lowering energy consumption, and streamlining employee welfare programs.

• Delivered exceptional inventory accuracy across high-throughput operations: 99.999% for Lenovo, 99.95% for Grohe India, 100% for Carrier AC, and 99.5% for GE-Lighting during annual audits, establishing industry-leading standards in operational excellence.

• Recognized for operational excellence with an award for best-in-class housekeeping, enhancing workplace safety and efficiency.

• Established a 100% secure loss-prevention system for high-value brands like Gucci and Apple, achieving zero losses through robust security protocols and advanced technology integration.

• Exceeded regional profitability targets by INR 3 million through strategic cost optimization and efficiency improvements, strengthening the organization’s financial performance.

• Led the successful expansion of a service center network across 11 strategic locations, enabling scalable regional business growth and enhanced customer service delivery.

• Designed and implemented a 22% cost reduction in inbound logistics for a leading automobile company, optimizing supply chain networks and driving operational efficiency.

• Consistently achieved 99.5% On-Time In-Full (OTIF) delivery metrics, reinforcing customer trust and operational reliability across the organization.

KEY RESPONSIBILITIES:

• Strategic Oversight of Operations: Directed end-to-end operations for the Western Region, ensuring alignment with corporate standards, driving customer satisfaction, and overseeing warehousing, logistics, and supply chain functions.

• Inventory and Systems Optimization: Established robust cycle count and stock take protocols, ensuring high inventory accuracy and compliance with client expectations, while implementing self-audit systems to maintain operational integrity.

• Stakeholder Engagement: Conducted regular strategic review meetings with key clients to align on performance metrics and strengthen partnerships, ensuring long-term business growth.

• Vendor and Financial Management: Negotiated high-value vendor contracts to secure quality services at optimal costs, while overseeing expense monitoring and resource allocation to maximize operating profit (OP) and net profit (NP).

• Workplace Safety and Culture: Fostered a safe, secure, and inclusive work environment, prioritizing employee well-being, engagement, and recognition through programs like Employee of the Month and internal newsletters.

• Quality and Compliance Leadership: Ensured region-wide adherence to Quality and Health, Safety, and Environment (HSE) policies, driving compliance and risk mitigation across all projects.

• Procurement and Supply Chain Expertise: Demonstrated deep expertise in procurement, supplier management, inventory control, warehousing, and distribution, driving operational efficiency and scalability.

• Contractor and Network Management: Led the evaluation, selection, and negotiation of outsourced logistics and operations services, ensuring cost-effectiveness and alignment with strategic objectives.

• Market Intelligence and Networking: Maintained a robust network of suppliers, dealers, and service providers, leveraging market insights to address critical business needs and ensure operational resilience.

• Executive Leadership in Talent Management: Oversaw recruitment, attrition management, and performance recognition programs, ensuring the organization attracted and retained top talent to drive long-term success.

✔️ KEY ACHIEVEMENTS:

🔹Drove Operational Excellence for Chanel India: Spearheaded the development and implementation of standardized operating procedures (SOPs), enhancing operational efficiency, ensuring compliance, and strengthening brand consistency across India operations.

🔹Led Turnaround of 45, 000-Piece Backlog: Strategized and executed a high-impact plan to clear a 45, 000-unit inventory backlog in just 22 days, optimizing supply chain processes and boosting customer satisfaction.

🔹Orchestrated Seamless Relocation of Retail Giant Operations: Directed the end-to-end relocation of a major retail client’s operations to a new facility without disrupting stock replenishment for 9 stores, ensuring business continuity and operational resilience.

🔹Secured Strategic Business Wins: Cultivated and closed 5 high-value partnerships in the Pharma, FMCG, and Cosmetics sectors, expanding market share and driving multimillion-dollar revenue growth.

🔹Transformed Operations Through ERP Integration: Led the enterprise-wide adoption of advanced ERP systems (SAP, SWIFT, FMGpro, Pronto, SdNet), streamlining operations, reducing costs by X%, and enhancing organizational competitiveness.

✔️ EXECUTIVE RESPONSIBILITIES:

🔹Strategic Partnership with Senior Leadership: Collaborated with the Board and General Manager to define and execute long-term business strategies, aligning operational goals with corporate vision and market demands.

🔹Data-Driven Decision Making: Oversaw the creation of comprehensive monthly MIS reports, delivering actionable insights on key performance metrics, financial outcomes, and operational trends to guide C-suite decisions.

🔹Digital Transformation Leadership: Championed the migration from manual systems to a state-of-the-art Warehouse Management System (WMS), building and leading cross-functional teams to ensure seamless adoption for new market entrants in India.

🔹Specialized Operations Management: Directed multi-temperature zone warehousing operations, including Deep Freezer (-19 to -23°C), Chiller (+2 to +8°C), and Ante Room (+10 to +15°C), ensuring compliance with stringent industry standards.

🔹Risk Mitigation and Contingency Planning: Implemented real-time temperature monitoring via data loggers and established robust contingency protocols to address system failures, safeguarding product integrity.

🔹Innovative Supply Chain Solutions: Pioneered the use of thermal blankets, dry ice, and advanced logistics techniques to optimize goods movement while maintaining quality and compliance.

🔹Inventory Optimization: Enforced FIFO/FEFO principles and implemented proactive alerts for near-expiry products, minimizing waste and ensuring regulatory compliance.

🔹Complex Operations Oversight: Provided strategic oversight for high-profile retail and luxury fashion clients, managing intricate supply chain operations while driving operational excellence.

🔹Quality Management Leadership: Co-led the implementation of Total Quality Management (TQM) initiatives for Unilever, driving process improvements and operational consistency.

🔹S&OP Strategy Development: Played a pivotal role in designing and implementing Sales & Operations Planning (S&OP) frameworks, aligning demand forecasting with supply chain execution.

🔹End-to-End Supply Chain Expertise: Demonstrated strategic mastery in procurement, supplier management, inventory optimization, warehousing, distribution, and customer relationship management, delivering measurable business outcomes.