System Admin /Team leader
Patchi
Total years of experience :14 years, 3 Months
• 10+ years of IT infrastructure experience with a focus on end user support management
• Installing / Managing all windows servers, office 365, Citrix Server, VMware and Fortinet firewall.
• Giving support to Microsoft Dynamic Navision, Veeam Backup solution and security
• Giving full IT support for around 40 boutiques in all over UAE.
• Proven ability to lead and motivate multi-cultural teams to solve network and system problems, ensuring technical solutions meets business requirements.
• Solutions-oriented who excels at managing projects, collaborating with project teams, interfacing with clients, and deploying technology to build successful solutions and services for clients.
• Managing windows server: Windows Server 2012, 2008
• Networking: ActiveDirectory (creating new users, groups, creating group policy, applying group policy to a specific group or user, file server, network printers installing and fixing its problems, network cabling, fixing RJ45 and following up shortcuts on cables among a network, making profiles for every user, backup files on servers.
• Configuring DHCP server.
• Building a network, CCTV and VPN infrastructure from A to Z for Medicina group pharmacies for the company.
• Fixing POS machines (Retail Machines with all its accessories: receipt printers, barcode scanners, barcode printers)
• Connecting and configuring VPN connections.
• Installing and fixing operating systems: Windows 8, 7, XP, Server 2012, 2008 and 2003.
• Solving operating systems problems on site or remotely using remote desktop programs, programs used: Remote Admin and TeamViewer.
• Fixing printers (normal, copy machines, receipt and barcode printers)
• CCTV camera monitoring by network.
• Time attendance machines monitoring by network.
• I am evaluating PCs and if it needs any upgrades.
• I am very hard worker and responsible for the all related IT infrastructure for 20 pharmacies and more than 100 computers inside the company and its pharmacies.
Networking Engineer cum Senior Set Top Box Engineer:
Responsibilities:
Roles of Senior Set Top Box Engineer
• Experience at a SUPERMAX set top box manufacturer / a pay TV operator having deployed middleware based hybrid IP/SAT set top boxes.
• Experience in writing technical documentation such as test scripts and technical specifications.
• Knowledge of Satellite and IP TV standards and key technologies.
• Experience in software development life cycle and quality assurance processes.
• Exposure to and understanding of Internet protocols, TCP/IP
• Provide 3rd line support for the monitoring of SUPERMAX set top box, identification, fault diagnosis and resolution of software-related problems.
• Identify bugs and own resolution of the issue, tracking and escalating as appropriate.
Roles of Networking Engineer
• Installation, configuration and administration of Active Directory services in Windows server 2008.
• Windows 2003 and 2008 Server installation, configuration & administration.
• Handling system administration task like user account management, software installation, backup and hardware troubleshooting etc.
• Monitoring, managing and troubleshooting Outlook 2003, 2007 and 2007
• Installing all kind of Network printers and Scanners
• Managing Backup’s and User Profile Management
• Monitoring and Troubleshooting CCTV camera and DVR
• Making weekly report for GPS base navigations system (Tracker)
• Knowledge about Cisco routers and switches
• Working knowledge of Microsoft Front page & Photo studio 5.5
MBA - Technology Management
I have completed B.E (Electronics and communication engineering) and also finished MCSE,CCNA networking courses
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