BUSINESS CONSULTANT
PRIVATE
Total years of experience :21 years, 0 Months
Latest Assignment
ASSIGNMENT: 2019- July 2021
Strategic Partnerships Officer-KAKUTE PROJECTS(NGO):
• Identify and select Beneficiaries from the list of institutions, local partner, local Government, financial institutions and technology suppliers
• Perform a needs assessment. To identify the needs of entrepreneurs and innovators as well as the means to mitigate.
• Identify the targeting groups: done by selecting individuals with interests in cooperating innovation and technology to their business or to incubate thorough ideas
• Design the training material and calendar for implementation
• Select viable projects to go ahead with after the training of innovators and entrepreneurs
• Test pilot projects within communities and evaluate success
• Networking with forming and implementing strategic partnerships (including financial institutions, R&D product supplies, local Government, private investors, non- Government organizations
Project Officer-KAKUTE PROJECTS (NGO)
• Developing an evaluation method to assess project strengths and identify areas for improvement.
• Writing project funding proposals to guarantee uninterrupted delivery of services.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
2011 - To Date: CONSULTANCY- BUSINESS, PROJECT & FINANCIAL MANAGEMENT :
-Preparing business/project proposals for clients in need of external funding as well as analysis, planning, implementation and evaluation of company, business strategy/projects .
-Working with clients to meet business performance expectations via initiated bankable project proposals
-Focus on understanding client companies and diagnosing business issues that can be explored through consulting engagements-which may include :
a) Financial, operational, and marketing analysis to gain an accurate understanding of client business
models and advise best practice for better yields.
b)Industry research to help clients understand the business environment and current trends.
c)Forensic business data analysis -such as cash flow projections;current versus budget analysis-to diagnose issues that inhibit business growth.
MAY 2006- May 2011 : Head-Marketing & Business Development-Kilimanjaro Airports Development Company Ltd(KADCO)-TANZANIA, (NB: contract employment)
Key Duties & Responsibilities
Develop and implement marketing programs and strategies for the company
Initiate and maintain contacts and good working relationship with existing and potential clients
.Manage the development and production of promotional materials e.g newsletter, brochures etc
.Facilitate negotiations of airport leases, contracts and agreements
.Conduct initial suitability evaluation of business location at the airport and prepare recommendations to the company’s MD for review and preparation of contracts /agreements
Monitor and evaluate services provided by the company to third party operators against their contracts and agreements.
Formulate proposals for improvement of passenger services and facilities e.g Lounge, waiting areas etc in collaboration with the company’s Civil Engineer.
Prepare Budgetary proposals for the department.
Identify training requirements for the departmental staff.
Advise Management on all business/commercial, marketing and promotional activities.
JUNE 2005- APRIL 2006: CORPORATE SERVICES MANAGER(Corporate Relationships- Standard Chartered Bank-Dar Es Salaam, Tanzania
Key Duties & Responsibilities
• .Development of workable operational solutions to ensure fast and safe operation of products sold to customers.
• Customer profitability analysis and recommendations for maximising customer revenues .
• Maintenance of complaints register and design of solutions together with other Corporate services Managers across the business.
• Assist in the maintenance of credit quality through:
a) Keeping abreast with significant Company/Market developments, Policies and Procedures
b) Early identification of potential problems to ensure proactive / remedial action.
• Liasing with other Company businesses across the Group to ensure migration of best practices for ensuring excellent service delivery and operational efficiency for cross-border transactions.
• Undertake any customer service - related projects that may come up from time to time eg.(KYC)” Know your Customer”.
• As the person on the ground responsible for actual service operation, make recommendations to team leaders and business heads regarding issues such as cost control and identification of key (non-executive) personnel in corporate bodies.
• Collation of statistics on account operations and recommendations to analysts and Senior Relationship Managers on issues of significance.
• Monitor and drive utilization levels of all committed credit lines where Security Compliance Certificate has been issued.
• Ensure that customer files are managed according to Group standards and that all relevant information is maintained on file, especially internal issues, which cut across different business units.
• Remain Alert to the risk of Money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to: ”identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers”
2002- JUNE 2005: Account Relationship Manager- Corporate Banking-Standard Chartered Bank-Arusha, Tanzania
Scope Of Role:
To formulate individual account plan and strategy for assigned portfolio and achieve portfolio revenue target in line with business target. To maximize overall customers profitability and share of wallet, meeting or exceeding the set business target, co-ordinate with the various product partners, cross sell with other business segments, manage and cultivate a comprehensive approach, manage credit risk as per the laid down rules and develop a strong sales and credit culture
Key Responsibilities/Challenges:
• To solicit new business relationships and to improve wallet share of existing portfolio with a view to achieve or exceed assigned budget.
• Proactive accounts monitoring with a view to minimize credit loss.
• Maintain proactive relationships with all product partners and Service Delivery. Assume responsibility for general account management discipline
• Working with customers to secure both new business and to deepen the existing business relationship
• Manage key relationships with the existing and potential clients in Local Corporate with a view to leveraging further business and widening the portfolio
• Tailor existing products to meet individual customer needs
• Act as a conduit of information on customer preferences, specific product feedback and future product requirements to product management colleagues
• Provide feedback to marketing and product management colleagues on efficacy of marketing strategies and tactics, and customer experience of the products and services offered
• Work closely with counterparts in company’s department locally and internationally to ensure a consistent approach to client management, marketing, and product positioning in the region
• Manage credit quality standards through effective management of risk according to company policy and procedure
1999-2001- Sales Executive(Standard Chartered Bank-Mwanza, Tanzania) -
Duties /Key Responsibilities :
•To acquire, grow and deepen relationships through effective relationship management, with special focus on the analysis and satisfaction of Retail, Medium Enterprise Customers’ personal financial as well as investment needs and objectives.
•To achieve the business revenue, trading and economic profit and cost targets agreed in annual budget and medium term plans by executing the sales business plan of Consumer Banking.
•To assist in developing the customer segment by various sales initiatives e.g. seminars, and presentations, Banking Service Market Exhibitions .
Provide consultancy, marketing ideas to head of Consumer Banking Department as well as execute marketing and communications solutions to help grow the Retail/Consumer banking business .via presentations to groups, clubs, associations, companies and other organizations within the assigned target market .
•Actively participate in marketing and promotional activities for customer acquisition all around the target market .Liaise with Product and Business Managers to track progress and effectiveness of marketing programs
SALES MANAGEMENT
•To achieve Consumer/Retail Banking targets for new customer acquisition, customer relationship growth and market share.
•To support and work with Branch Manager in the execution of the Retail/Consumer Banking sales plan through presentations and training efforts at the branch.
•To liaise with the various Bank departments in the development of quality Retail/Consumer Banking referrals.
BUILD & DEEPEN RELATIONSHIPS WITH EXISTING RETAIL/CONSUMER BANKING CUSTOMERS TO ACHIEVE INCREASE IN SHARE OF WALLET & REVENUES
•In consultation with Branch Manager & Head of Consumer banking Department, determine monthly plans and implement sales and service process to achieve committed targets for
incremental business from existing Retail/Consumer banking Customers and effectively:
a) Carry out agreed sales initiatives
b) Adhere to standards for frequency and type of customer contact
c) Implement cross-selling and other relationship building activities, and
d) Prioritize activities based on the level of existing / potential business and revenue contribution of customers in assigned portfolio.