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Patricia Mae Noguera, RISK OFFICER

Patricia Mae Noguera

RISK OFFICER·RKH QITARAT

Qatar

Bachelor's degree, Business And Tourism

Work experience

Total years of experience: 20 years, 7 months

RISK OFFICER

January 2018 - Present

RKH QITARAT

Doha, Qatar

January 2018 - Present

• Development and implementation of the comprehensive Risk Management Framework, Plans and Procedures that align with the organization’s strategic and project objectives, including but not limited to risk identification, evaluation, and mitigation procedures.
• Facilitating risk workshops and validations for the organization’s high level enterprise risk headlines, change and project risks and high-profile events such as the FIFA World Cup 2022 and Asian Cup 2023, collaborating with risk owners, clients, consultants, and contractors to identify and assess risks at various project phases.
• Lead the enhancement of Enterprise Risk Management frameworks, policies, plans, procedures, and dashboards, presenting updates to Executives, Parent Companies, and Clients, while monitoring top risks, key indicators, and overdue risks.
• Conduct an internal audit on the organization to ensure compliance with ISO standards, readiness for certification, and to achieve ISO certification.
• Led the implementation of the Coruson document management system aligned with the Control of Documented Information Procedure. Managed the roll out of the Coruson Training to the staff.
• Led the response for COVID-19 within the organisation by creation and implementation of the pandemic playbook which is a guidance for contract tracing and isolation of staffs. The Creation health assessment form, process flow for line managers and update of documents as per government restrictions has led to the timely response and downward trend of C19 cases within RKH Qitarat.
• Acted as Deputy Risk Manager, assuming full responsibilities in the absence of the Quality and Risk Manager.

Company industry:
Metro & Rail Passenger Transport
Job role:
Support Services

Assistant Document & Project Controls Officer

June 2014 - January 2018

Serco Projects LLC

Doha, Qatar

June 2014 - January 2018

• Collaborate with project teams to develop and maintain detailed project schedules. Monitor progress, identify potential delays, and recommend adjustments to keep the project on track.
• Serve as the primary contact for the Task Register and Employer Requirements Tracker, ensuring regular updates, follow-ups, and monthly reporting to Senior Management. Oversee document management systems, including Aconex, for project documentation, transmission, and version control.
• Oversee and disseminate the Question/Decision/RAID Log to SOPP Writers, SOC Directors, Managers, and the Qatar Rail Team on a weekly basis, ensuring timely and accurate communication of critical issues, decisions, and risk-related updates.
• Facilitate meetings with clients, consultants, and contractors to identify and evaluate risk issues throughout the project lifecycle.
• Support resource and budget management by tracking actual resource spending, coordinating timesheets, and assisting with supplier onboarding.
• Cover the roles of the Project & Document Controls Officer and Project Admin during periods of leave, ensuring continuity in project and document control and project administration functions.

Company industry:
Metro & Rail Passenger Transport
Job role:
Support Services

ADMINISTRATIVE ASSISTANT

April 2011 - May 2014

Serco Middle East

Dubai, United Arab Emirates

April 2011 - May 2014

• To provide administration support to the Project Director and shadow operations team, including diary management, management of meetings, agendas and minutes of meetings and the drafting of correspondence and presentations and reports.
• Interface with senior management within Serco and externally in a professional, effective manner.
• Manage diaries and meeting schedules of senior managers as required.
• Provide assistance in the scheduling of meetings and appointments, maintenance of files and records, data updating and preparation of various correspondences, business reports and presentation materials.
• Create and maintain an efficient filing system.
• Manage administrative events such as travelling arrangements and preparing itineraries, coordinating hiring activities, meetings, and group events.
• Coordinates company events to make sure it runs smoothly and successfully, managing details like location, selecting menus, accommodation, and transportation.
• Manage general office administration and housekeeping of the office.
• Drafting and reviewing letters, reports and correspondence.
• Ensure that written correspondence and internal letters are distributed to the concern department/people.
• Assist in preparation of presentations, proofreading/ formatting documents, and assisting with correspondence, memos, charts, tables, graphs, plans, etc.
• SAP user - Site Purchasing Coordinator. (SRM, Trips, Petty Cash).

Company industry:
Metro & Rail Passenger Transport
Job role:
Administration

COLLEGE PROFESSOR/INSTRUCTOR

November 2005 - January 2012

Rizal Technological University

Mandaluyong City, Philippines

November 2005 - January 2012

• Handled diverse range of subjects, including Personality Development, Events Management, Food Safety and Sanitation, Tourism Management, Psychology, and History.
• To transfer both theoretical knowledge and practical skills, ensuring students develop critical thinking and problem-solving abilities.
• Design and deliver innovative course materials, adhering to academic standards while fostering an engaging learning environment.
• Supervision of student projects, field trips, and placements, assessed coursework, and provided constructive feedback.
• Assisting on the departmental administrative tasks, including student recruitment and assessment, and leading the preparation of the extension service proposals.

Company industry:
Higher Education
Job role:
Teaching and Academics

Education

Centro Escolar University

March 2005

March 2005

Bachelor's degree, Business And Tourism

Philippines

GPA (rating): Very good

GPA (rating): Very good

Completed studies with excellent grades.

Skills

Administration
Expert
Administration
Expert
PRINCE2
Expert
PRINCE2
Expert
Document Control
Expert
Document Control
Expert
ISO 9001 2015 Documentation
Expert
ISO 9001 2015 Documentation
Expert
Enterprise Risk Management
Expert
Enterprise Risk Management
Expert
Coruson
Intermediate
Coruson
Intermediate
SAP ERP
Intermediate
SAP ERP
Intermediate
Multi Tasking
Expert
Multi Tasking
Expert
Meticulous attention to detail
Expert
Meticulous attention to detail
Expert
Aconex
Expert
Aconex
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Leadership
Expert
Leadership
Expert
Able to handle confidential and highly sensitive information.
Expert
Able to handle confidential and highly sensitive information.
Expert
Upward Management
Expert
Upward Management
Expert
Enterprise Risk Management
Expert
Enterprise Risk Management
Expert
ISO 9001:2015
Intermediate
ISO 9001:2015
Intermediate
Quality Assurance
Intermediate
Quality Assurance
Intermediate
Risk Assessment
Expert
Risk Assessment
Expert
Business Impact Analysis
Intermediate
Business Impact Analysis
Intermediate
Training Delivery
Expert
Training Delivery
Expert
Document Writing
Expert
Document Writing
Expert

Languages

English
Expert

Training and Certifications

Certifications
Prince2® Foundation Certificate in Project Management
Prince2® Practitioner Certificate in Project Management
May 2016 - Dec 2026
Show credentials
IOSH Managing Safely
Internal Audit Training (ISO 9001:2015; ISO 45001:2018; ISO 14001:2015)
Highfield Level 3 International Award in Delivering Training
IEMA_Environmental Sutainability Skills for Managers Course
Certificate of Completion for ISO 55001:2014 Asset Management Awareness Training
CQI and IRCA Certified ISO 9001 Lead Auditor (Quality Management System) Training Course No.: 181
Certified Risk Professional, based on ISO 31000:2018, ISO 27001:2013 and ISO 22301:2019

Hobbies

  • Music, Badminton, Beach, Psychology and Leadership Books, Travel
    Develop the Risk Management Plan for the Asian Cup 2023 to align with and support the overall Strategic Event Plan for the tournament. Led the Improvement of the Enterprise Risk Management Documents and Tools. Led the response to COVID-19 within the organization.