Patrick Diwa

Duties:
 Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company
 Advised financial, tax, income and liabilities and property options to invest and make sure money will grow.
 Supervise customer services and respond to customer inquiries
 Respond to inquiries
 Prepare responses to correspondence containing routine inquiries.
 Manage the use of recruiters and headhunter
 Clients researching
 Build networks to find qualified passive candidates
 Assist in interviewing and selecting employees onsite
 Handling phone calls and emails
 Perform daily walk around visual inspection of the department to observe for unsafe acts or conditions and take immediate action where necessary.
 Maintain or exceed goals on yields and efficiencies - work weekly with Operations Managers and/or supervisors to become familiar with yields and variances, methods of calculations, typical problem areas, and methods of corrections and improvement.
 Maintain a high standard of employee relations. Periodically review with all employees the company policies and procedures.
 Use social and professional networking sites to identify and source candidates.
 Trace and analyze key product result measures for improvement opportunities.
 Perform daily checks to ensure that standards are being met.
 Making sure that staffing are more than enough to met clients needs and to avoid abandoned concern
 Ability to work in stressful situations and under pressure.
 Good listening skills.

Duties:
• Building up a good image and rapport
• Take calls that my agents can’t handle and be available when an agent appears to need assistance.
• Determines requirements by working with customers/agents
• Give property specific information to guests
• Fulfills requests by recognizing opportunities up-sell accounts: explaining new features ad make sure sale is priority.
• Clients concern is priority.
• Make sure concern has been addressed.

Duties:
 Booking Airline, Hotel and Car reservation on line and over the phone
 Assist multi-culture guests in hotel room, cars and airline ticket reservations worldwide.
• Be able to affect the entirely of the team’s operations.
 Conduct an official financial inspection
• Keep track of attendance, daily statistics, paid time off, sick time and etc.
• Spend longer hours working the call center.
• Effective and timely communication
• Handle different customers
• Make calls and follow up
• Always maintain good telephone etiquettes
• Building up a Good image and rapport
• Patience.

Duties:
• Make sure critical care, operating room, emergency department and pediatric nursing is being addressed
• Assessing New Admissions of patients
• Patient monitoring vital signs, measurements, weights and mental status
• Helping Women Through Labor helps to alleviate pain and discomfort
• Setting up a warming bed for the baby with emergency supplies, in case they're needed.
• prepares medications that might be needed for the delivery
• Assesses the newborn's color, tone and general condition, weighs him and helps mom start breast-feeding, if that's mom's plan. Mom and baby normally stay in the delivery area for an hour or so before going to a new room.
• Makes sure mom's bleeding is within normal limits and watches the baby for signs of respiratory distress, infection or other complications.
• Arranges the transport, assists mom out of bed the first time and gives a report to the new nurse

Duties:
• Serving customers
• Arranging window displays
• Ordering stock
• Stock taking and inventory
• Cleaning up store and display area
• Convening team meetings
• Recruiting and training new team members
• Supervising staff
• Performing ad hoc tasks
• Delegating workload
• Assisting in other store operations