Patrick Ledesma, Recruitment Coordinator - Freelancer

Patrick Ledesma

Recruitment Coordinator - Freelancer

Middle East Broadcasting Center(MBC Group)

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Business Administration
Expérience
22 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :22 years, 2 Mois

Recruitment Coordinator - Freelancer à Middle East Broadcasting Center(MBC Group)
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis septembre 2019
Sr. Product Specialist - (Customer Success)/Talent Acquisition à Bayt.com
  • Émirats Arabes Unis - Dubaï
  • août 2010 à août 2019

Customer Success
- Working closely with Relationship Managers across Dubai office to provide support on our recruitment solutions; \[https://www.bayt.com/en/employers/\]
- Ensure user understands benefits of using Bayt’s website function by providing them with the appropriate tools and knowledge
- Maintaining a strong and positive relationship with employers across all levels by providing exceptional
post-sales support to motivate repeat usage.
- Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users
- Collaborate closely with internal teams to ensure optimal user exxperience
- Obtain testimonials from clients on the benefits of Bayt.com’s services
- Continuously conduct market research on customers’ needs and share it with department heads in order to improve Bayt.com products and services


Talent Acquisition/Sourcing:
- Establish employer’s recruiting requirements by carefully assessing job descriptions and qualifications
- Supporting employers by effectively sourcing relevant profiles for various roles through Bayt’s database
- Assisting employers to contact candidates for initial screening process
- Following up with employers and confirm their satisfaction on the short-listed CVs
- Posting, maintaining and updating online advertisments on employer’s behalf

Senior Researcher à Bayt.com
  • Émirats Arabes Unis - Dubaï
  • août 2007 à juillet 2010

- Qualify employers through cold calling
- Place targeted outbound calls to multi-territories introducing Bayt.com’s products and services
- Identify qualified leads and that have originated from
- Ensure balance between leads generated from online and print medium
- Record every call outcome and communications accurately in CRM

Telemarketer/Customer Service Representative à Teleperformance Philippines
  • Philippines
  • février 2002 à mai 2007

Éducation

Baccalauréat, Business Administration
  • à Polytechnic University of the Philippines
  • mars 2001

Specialties & Skills

Recruitment
Client Relationship Management CRM
Microsoft Office, Excel & Power Point

Langues

Anglais
Expert
Tagalog
Expert

Loisirs

  • Sports, Cars & Gadgets