Senior Human Resources Assistant
United Nations High Commissioner for Refugees
Total years of experience :12 years, 5 Months
• Successfully mastered all human resources policies and procedures and have the ability to explain them to employees effectively.
• Standardized company procedures and policies to ensure consistency across the organization.
• Ensured that all employees affected by new procedures received proper training.
• Conducted random audits to ensure that policies are being followed.
• Contributed to the recruitment process by maintaining and tracking candidate information, screening CVs, and conducting initial phone interviews.
• Scheduled interviews and communicate with recruits regarding job offers and interviews.
• Conducted interviews and assisted in developing recruitment material, including job descriptions and testing tools.
• Updated the organization structure and worked with hiring managers on recruiting planning meetings.
• Proactively built a pool of qualified candidates in advance of need and established networks to find qualified passive candidates.
• Researched and recommended new sources for active and passive candidate recruiting, including the use of social and professional networking sites.
• Documented and standardized companywide processes and procedures, and conducted training for employees.
• Conducted job analysis on current and new positions within the organization.
• Conducted and evaluated job performance throughout the organization.
• Effectively addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Successfully completed additional tasks and responsibilities as assigned.
• Analyzed monthly cost variation of salaries by company and department and provided detailed reports with comments and recommendations to the C&B Manager by the first week of each month.
• Performed all tasks related to payroll, including opening and closing staff contracts, preparing Ministry of Finance paperwork, filling all necessary papers regarding R3 and R5 for the Ministry of Labor, issuing monthly salaries, and ensuring that all staff members sign their monthly payslips before filing them.
• Created files for new employees and prepared the IT checklist, gathering and making data entry of all documents related to report issuance, loan management, school allowances, incentive, and bonus processing.
• Kept all employee-related data updated on the system, including the Payroll system, LONO, and C&B Matrix file, ensuring compliance with company policies, systems, and regulations.
• Checked daily employee attendance and submitted reports highlighting absences and repetitive delays to the concerned people and HRM.
• Prepared certification received by Lotus and sent it to concerned employees.
• Managed employee files, including leaves, payslips, distribution, and attendance management, and handled employee benefits files such as insurance, school allowances, incentives, and bonuses.
• Updated monthly reports for the Ministry of Labor and conducted calculations for employee end-of-service indemnity, gaining approval from the CEO and ensuring that all records were updated on the system.
• Followed up on log files related to conduct matters, grievances, and work accidents and ensured they were filled by concerned parties.
• Issued all NSSF related documents and coordinated with lead issues related to group annual dinner, job fair booth decoration, and brochure printing.
• Coordinated with external parties for any services for employees such as MTC, ALFA, SNA, and CAPE.
• Provided a welcoming and professional environment for visitors and efficiently handled incoming calls.
• Performed various administrative tasks, including data entry, filing, and following up, contributing to the smooth operation of the company.
• Coordinated with other departments to ensure efficient communication and collaboration between teams.
• Facilitated the recruitment process by arranging calls and interviews between new candidates and the HR department, ensuring a seamless hiring process.
• Managed the Sanofi promotional material effectively.
• Consolidated meeting room reservations, ensuring efficient use of company resources.
• Assisted the HR department with any task required, demonstrating flexibility and willingness to contribute to the success of the organization.
• Conducted thorough scanning of CVs, ensuring that all relevant details were captured for the hiring process.
• Scheduled interviews efficiently, ensuring that all necessary stakeholders were informed in a timely manner.
• Conducted interviews and provided detailed interview summaries, contributing to informed hiring decisions.
• Prepared assessments and corrected them, ensuring the accuracy and reliability of the hiring process.
• Performed administrative duties such as drafting regret letters, documenting end-of-service reasons, and filing documents, contributing to the smooth operation of the organization.
• Managed job openings effectively, ensuring that all relevant details were accurately communicated to all necessary parties.
• Provided timely warnings and notifications, ensuring that all employees were informed of relevant information.
• Maintained accurate records of vacancy availability, enabling the HR department to effectively manage the hiring process.