Paul Harper, Systems/Network Administrator

Paul Harper

Systems/Network Administrator

Vectrus

Location
Kuwait
Education
High school or equivalent, Computer Science
Experience
10 years, 0 Months

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Work Experience

Total years of experience :10 years, 0 Months

Systems/Network Administrator at Vectrus
  • Kuwait
  • My current job since August 2022

Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory Organization Units (OU) and objects (Users, Computers, MAB), Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), etc.
• Maintains Systems availability and perform regular maintenance on equipment, and installation of IAVA approved patches.
• Configuring and troubleshooting Microsoft servers
• Proficient at hardware maintenance and troubleshooting of various vender Server platforms.
• Maintains security requirements by following Security Technical Implementation Guides (STIGs) provided by DISA.
• Provides user and Microsoft Exchange account maintenance as required.
• Performs other duties as required.

Network Engineer at Leidos/Prime Tech
  • United States
  • August 2021 to August 2022

•network engineering on a broad range of systems providing overall support for various critical networks supporting NMCI.
•Responsible for ensuring maximum system uptime and rapidly responds to hardware and software failures
•Manage the network for the entire base. SIPRnet/NIPRnet
•Planning and managing system installs and upgrades for networks and servers (hardware and software)
•Coordinate Change requests with Navy and DoD on existing enterprises to facilitate integration of new solutions.
•Train and mentor junior and subordinate Network staff on duties, technologies, processes and procedures

Systems / Network Administrator at Concertium
  • United States
  • June 2020 to August 2021

Responsible for all devices on networks including IP Phone, Camera systems, Printers, Desktops, Laptops, Servers etc.
•Supporting clients on Azure RDS and VMware Horizon’s VDI along with Vmware and Hyper-V Servers.
•Research, interact, and coordinate with vendors to identify and implement the best software solutions per our technology requirements.
•On board and off board users
•Creating and advising security groups
•Applied and manage antivirus software (Webroot and Deep Instinct)
•Implements, manages and troubleshoots servers, including backup servers and their operating systems and software
•Implements, manages and troubleshoots all network hardware and equipment including routers, switches, and uninterruptible power supplies (UPSs)
•management of IPSec VPNs
•Develop, update, document and manage GPOs across complex multiple domains, network environment
•Develop and maintain backup and recovery practices.
•Create and maintain AD environment management documentation on as necessary basis
•Manage Domain controllers across different domains.
•Set up DNS zones
•Manage all companies OU’s
•Set up DHCP reservations

Systems Administrator at Digital Aspire LLC
  • United States
  • January 2019 to June 2020

Scheduled, configured and maintained network security upgrades and daily backups.
•Maintained servers, network access; documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance
•Troubleshooting and resolving system hardware, software and networking issues
•Saved company over $7, 000 yearly auditing customers subscriptions.
•Manage local backup recovery processes including offsite processes and file recovery as needed (Datto, Shawdowprotect, and Backblaze)
•Provision and installed VOIP phones in ONSIP (Polycom, Grandstream)
•Created, hosted, and managed companies’ emails and filters through G-suits, Office 365, App River, and Exchange.
•Set up Workstations, telephone, fax machine, Printers, PC/laptop, and other miscellaneous office equipment
•Installed SOHO networks, Enterprise switches, NAS/SAN
•Setting up and deploying VPN connections via Cisco Meraki, WatchGuard, and RDP
•Create user/ edit users account in Active Directory.
•Create and Manage Key fobs for company’s doors
•One of three system Administrators for an MSP that managed services for Big companies such as Firstwatch restaurants, World of Beer, PDQ, Grub Burger Bar, Electro Tape specialties, Inc. As well as rising companies like Dermert brands and many more.

Service Desk Analyst at Pomeroy IT solutions company
  • United States
  • June 2018 to December 2019

Perform troubleshooting procedures and solve technical problems on computer hardware equipment, software, computer devices, components, network devices, and network connectivity, including but not limited to, MS Windows Desktop, laptops, thin clients, zero clients, scanners, printers, servers, MS Office products and MS Exchange
•Remote access to client PCs. Create and maintain network accounts using Active Directory.
•Utilized Security services: such as Proxy, SSL VPN, McAfee, BitLocker, CompuTrace.
•Respond to calls, e-mails and requests through the ticketing system (service now)
•Diagnose, solve and provide prompt, accurate responses and services via phone and e-mail on first contact as well as provide training to end-users
•Install, configure and upgrade computer hardware / software
•Maintain current working knowledge of systems supported
•Participates in special projects as required
•Work both independently and collaboratively with peers, across teams, and with management

Systems Analyst / Network admin at Pro Sticks
  • United States
  • May 2015 to June 2018

Troubleshoot and resolve server, network, desktop and software issues
•Resolve and document user and server issues before escalating
•Assist clients with the installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment and software
•Perform regular preventative maintenance checks on client servers
•Diagnose system emergencies when they arise and persevere until they are resolved
•Physical setup of new computers and software installation
•Work with vendor representatives to resolve software and hardware issues
•Install and/or upgrade Microsoft Operating Systems
•Install software, patches and updates on desktops, laptops and servers
•Perform virus detection and removal
•Configure and install firewalls to best practice standards
•Network switch and server room cable management
•Resolve backup issues and perform restore testing
•Work on projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configuration, SAN setups, etc.)

Education

High school or equivalent, Computer Science
  • at Hillsborough Community College
  • September 2022

;

High school or equivalent, Computer Science
  • at St. Petersburg college
  • January 2018

courses: CompTIA network+

High school or equivalent, Computer Science
  • at New Horizons Computer Learning Center
  • January 2016

courses: CompTIA A+ •CompTIA Security +

Bachelor's degree, Computer Science
  • at King High School
  • January 2015

;

Specialties & Skills

DESKTOP PC
LAPTOP COMPUTERS
NETWORKING
OPERATING SYSTEMS
SERVERS
SWITCHES
TROUBLESHOOTING