Sales Coordinator cum Front Office Executive
Alpha Art Gifts
Total years of experience :7 years, 10 Months
Responsible for working with company’s resellers to generate sales and achieve/exceed monthly and annual sales target set by the management.
Welcoming guests and handling call and emails efficiently. Handles clients in the showroom.
Event representative (PAPERWORLD Middle East, Gifts & Lifestyle Expo, SGI Middle East.
Prepares sales quotations, sales orders and Tax invoices on Microsoft CRM and Microsoft ERP
Follows up on any sales quotations made for clients, negotiating terms with the clients at cost best suited for them.
Constantly develops good relationship with the clients and contacting prospects and leads to set up new customers and calling inactive existing clients using CRM.
Chat support on company website
Applying Certificate of Origin of the company products via Dubai Chamber portal.
Uploading products and processing orders the on the company website and other online selling platform (Amazon, Noon).
Manages office petty cash.
Ensures sales orders deadlines are met and quality products are delivered.
Handling logistics to arrange order deliveries domestic and international.
Awarded as “Employee of the Year” in 2019.
• Dealt with financial paperwork and filing.
December 2018 - February 2018
• Processed invoice and payment vouchers.
• Prepared the loss and income sheets for the annual accounts.
• Communicated with doctors and other medical practitioners for their queries about upcoming and
ongoing courses
Represented the company account in a professional and positive manner in all situations.
Diagnosed customer technical issues and resolved with 80% of 5-15 minutes call time and 80% satisfactory rate.
Maintained broad knowledge of products, pricing, promotions, billing, and procedures.
Identified areas of improvement of process and procedure.
Punctual. Schedule flexibility to cover 24x7 operations.
courses: Executive Assistant (C-Suite Support Level) UAE License No. 9577/2016
Education /