Pearl Kadam

Key Banking Operations, Sales & Marketing & Business Development & Auditing:
• Handling complete operational (financial and non-financial) work at the branch level.
• Carry out Authorisation level for all transactions at branch level.
• Branch Delegated Authority for processing all Savings & Current Account Opening forms,
Term Deposits, PPF, Sukanya Samruddhi A/c, NRE /NRO, Govt A/c, Customer Instructions
etc as per KYC Guidelines of the bank & then sending to back office for Auditing.
• Monitoring daily Large Transactions, Audit Alerts, Checking all Deliverables, Welcome
Calling & other day to day reports at BOM Level.
• Completely responsible for the periodic Audits conducted by RBI staff, Internal Auditors and
External Auditors. Branch was always given +AA rating during the tenure.
• Increase & Monitor Customer Satisfaction Ratings by way of excellent service provided by
staff at Welcome Desk and Teller levels.
• Responsible for cross sell & enhancing relationship with existing customers by selling of
Banking products.
• Preparing MIS reports for daily non financial transactions at the branch.
• Authorising financial entries relating to RTGS, NEFT, Funds Transfer, stop payment, etc.
• Manage customer centric operations, ensuring customer satisfaction by achieving delivery
and service quality norms.
• Identify and develop problem solving methodologies to resolve customer issues.
• Doing KYC & compliance checks on all new accounts opened with the branch.
• Ensure smooth functioning of the branch and follow banking norms.
• Checking on forms dispatched to the back end, keeping a track on the same & ensuring the
same does not reflect in branch FTNR.

• Maintaining accounting controls by establishing a Chart of Accounts; defining accounting
policies & procedures.
• Complied & Analyzed Financial information to prepare entries of accounts, such as General
Ledger accounts & documented business transactions.
• Co-ordinating with the Bank Authorities & prepare Bank Reconciliation Statements for
reconciling Cash & Bank Balances.
• Handling sections of Accounts Receivables, Accounts Payable, Taxes & Returns, Salary
Statement, P&L & Balance Sheet.

• Responsible for checking various reports related to Sales, Settlement, Taxation, Invoice
Control, Cash & Credit Card reconciliation.
• Raising Design & Artwork Fee Invoices to clients like Taj Hotels, Park Hotels. Etc.
• Responsible for maintaining Fixed Assets Register, calculating depreciation.
• Keeping record of all Foreign Payments & receipts & timely filing of the same to RBI.

• Responsible for vendor payment processing, Bank Reconciliation, Balance Confirmation,
Inter Unit Stock Transfer.
• Preparing Monthly & Yearly Financial Statements, Maintaining Trial Balance.
• Checking Opera & Micros Night Audit reports, Physical check control, MIS reports of Loss
of Revenue, Room Rate report, Discounts, Taxes, Month /Year End Revenue Report to Head
Office.

• To prepare Invoices for clients for the services rendered.
• Prepare MIS on weekly basis for total billing and outstanding.

• To upload Food, Beverage, General & Engineering invoices in SUN Systems 4.0 after
verifying the rates & quantity with Purchase Order.
• To Process the cheque payments for Hotel, Staff, commission agents & booking expense
report, petty cash.
• Preparing month end report and sending to Director of Finance for P&L & Balance Sheet.