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pennielyn tejeros, Receptionist and cashier

pennielyn tejeros

Receptionist and cashier·al hadi clinic

Kuwait

Diploma, Customer servy

Work experience

Total years of experience: 3 years, 7 months

Receptionist and cashier

September 2011 - March 2012

al hadi clinic

Kuwait

September 2011 - March 2012

• Provide necessary information to the patients regarding the treatment services offered in the hospital and entertain all kinds of queries personally or by telephone
• Help the patients in filling hospital forms, collecting hospital changers from them and explain them hospital rules
• Schedule appointments of the patients with the respective doctors and making sure that the patient comes for treatment at the scheduled time
• Monitor and maintain the clinical equipments, stationary and medications required
• Lease with the doctors and the medical practitioners and provide them necessary information regarding the administration of the hospital
• Interact with the family members of the patients and provide them necessary reports of treatment, progress and the doctor treating the patient
• Managing all the cash transactions in my workplace
• Maintaining daily account of the daily transactions
• Balancing the daily account at the end of each day
• Checking the daily cash balance
• Interacting with the Patient that come to the counter
• Solving all their cash related queries
• Responsible to make reports about the transaction when it is required by the accountant

Company industry:
Medical Clinic
Job role:
Support Services

crew, cashier, receptionist

September 2008 - September 2011

al homaizi company

Al Farawaniyah, Kuwait

September 2008 - September 2011

answer telephone, screen and direct calls
take and relay messages
provide information to callers
greet persons entering organization
direct persons to correct destination
deal with queries from the public and customers
ensures knowledge of staff movements in and out of organization
general administrative and clerical support
prepare letters and documents
receive and sort mail and deliveries
schedule appointments
maintain appointment diary either manually or electronically
organize meetings
tidy and maintain the reception area

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

PILMAR

April 2006

April 2006

Diploma, Customer servy

Philippines

Skills

House
Expert
House
Expert
Administration
Expert
Administration
Expert
Screen
Expert
Screen
Expert
Balance
Expert
Balance
Expert
Mail
Expert
Mail
Expert
Mail
Expert
Mail
Expert
Balance
Expert
Balance
Expert
Screen
Expert
Screen
Expert
Administration
Expert
Administration
Expert
House
Expert
House
Expert