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Peter Tandi, Front Office Associate

Peter Tandi

Front Office Associate·Crowne Plaza

Zimbabwe

Bachelor's degree, Hotel Management

Work experience

Total years of experience: 1 years, 1 months

Front Office Associate

November 2023 - May 2024

Crowne Plaza

Greater Noida, India

November 2023 - May 2024

• Greeting visitors and clients professionally.
• Answering and directing phone calls.
• Managing and responding to emails.
• Handling incoming and outgoing mail and packages.
• Maintaining records and files.
• Scheduling appointments and meetings.
• Providing customer service and support.
• Handling cash transactions and processing payments.
• Managing office supplies and inventory.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Housekeeping Associate Trainee

October 2022 - January 2023

Crowne Plaza

Greater Noida, India

October 2022 - January 2023

• Cleaning and maintaining guest rooms, bathrooms, and common areas.
• Making beds and changing linens.
• Restocking amenities and supplies.
• Dusting, vacuuming, and polishing furniture and fixtures.
• Cleaning and disinfecting high-touch areas.
• Responding to guest requests and concerns.
• Reporting maintenance and repair needs to management.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Front Office Associate Trainee

August 2022 - October 2022

Crowne Plaza

Greater Noida, India

August 2022 - October 2022

• Managing calendars and schedules.
• Coordinating travel arrangements.
• Providing technical support.
• Maintaining office equipment and supplies.
• Preparing and distributing reports and documents.
• Handling cash and concession transactions.
• Answering guest inquiries regarding reservations and pricing.

Company industry:
Hospitality & Accomodation
Job role:
Teaching and Academics

Education

Galgotias University

January 2024

January 2024

Bachelor's degree, Hotel Management

India

GPA (rating): Excellent

GPA (rating): Excellent

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PAYMENT PROCESSING
Intermediate
PAYMENT PROCESSING
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
TELEPHONE SKILLS
Intermediate
TELEPHONE SKILLS
Intermediate

Languages

English
Expert