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Piotr Konopka, Specialist Helpdesk / Support Techn. Services / Chief Specialist. Multimedia Support Techn. Services

Piotr Konopka

Specialist Helpdesk / Support Techn. Services / Chief Specialist. Multimedia Support Techn. Services

Telecomunication Poland - Orange Poland

Location
Poland
Education
High school or equivalent, Technology
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

Specialist Helpdesk / Support Techn. Services / Chief Specialist. Multimedia Support Techn. Services at Telecomunication Poland - Orange Poland
  • Poland
  • September 1998 to March 2015

Chief Specialist. Multimedia Support Techn. Services
Support for a renewal process multimedia devices. Configuration and maintenance of Linux servers based on VMWare The Solution.
Configuration and maintenance of network devices (Cisco switches and TP Link) and computers running Window and Linux.
In addition, the design and development of the next renewal line (refurbish).

Initially the corporate network administration in terms of national level. Cisco - primarily switches - configuration and management.
Then, working in the field of remote service in the field of national external to business customers. All types of access networks.

Working in a newly created team helpdesk. The responsibilities is to help users in configuring and repairing computers. Close cooperation with administratormi servers and networks.

Education

High school or equivalent, Technology
  • at Military University of Technology. / Warsaw University of Technology
  • June 1995

Specialties & Skills

System Administration
+Endorse 10
Management
+Endorse 10
IT
+Endorse 10
Help Desk Management
+Endorse 9
IP Networking
+Endorse 9
Networking - Cisco (routers, swtches)
+Endorse 0
Graphic design
+Endorse 0
Video editing
+Endorse 0
Windows - computers and servers
+Endorse 0
Web Design, Wordpress, HTML
+Endorse 0
Linux (Mint, Ubuntu)
+Endorse 0
VMWare solutions
+Endorse 0

Languages

English
Intermediate
German
Beginner
Russian
Intermediate
Polish
Expert

Training and Certifications

Linux - administration, advanced level, Part 1 (Training)
Training Institute:
Comarch
Date Attended:
December 2015
HP Open View ITSM Helpdesk Manager (Training)
Training Institute:
Hewlett Packard
Date Attended:
July 2000
HP Open View ITSM Organisation Manager (Training)
Training Institute:
Hewlett Packard
Date Attended:
July 2000
Self-presentation - how to effectively communicate to others their projects (Training)
Training Institute:
Progresja
Date Attended:
June 2001
Microsoft Win 2000 Network & Operating System Essential (Certificate)
Date Attended:
November 2001
Valid Until:
January 9999
OV IT/Operations for operators (Training)
Training Institute:
Hewlett Packard
Date Attended:
July 2000
Administering Microsoft Windows NT (Certificate)
Date Attended:
June 1999
Valid Until:
January 9999
System Administration HP-UX and HP9000 network computers (Part. 2 and 3) (Certificate)
Date Attended:
April 2000
Valid Until:
January 9999
Fundamentals of UNIX (Certificate)
Date Attended:
February 2000
Valid Until:
January 9999
System Administration HP-UX and HP9000 network computers (Part 1) (Certificate)
Date Attended:
March 2000
Valid Until:
January 9999
Course - CIW Web Design Specalist (Training)
Training Institute:
Certified Internet Web Specialist
Date Attended:
February 2014
Exam - CIW Web Design Specalist (Certificate)
Date Attended:
February 2014
Valid Until:
January 9999
HP Open View ITSM System Manager (Training)
Training Institute:
Hewlett Packard
Date Attended:
July 2000
Microsoft: Winows Server, Windows Client, Windows Power Shell, Exchange, SharePoint (Training)
Training Institute:
Action – Microsoft Partner
Date Attended:
March 2012
HP OV Net.Node Manager for operators (Training)
Training Institute:
Hewlett Packard
Date Attended:
June 2000
HP Open View ITSM Configuration Manager (Training)
Training Institute:
Hewlett Packard
Date Attended:
July 2000
Implementing Microsoft Windows 2000 Professional and Server (Certificate)
Date Attended:
November 2001
Valid Until:
January 9999
Interpersonal communication and working with objections (Training)
Training Institute:
Corporate internal training
Date Attended:
July 2006

Hobbies

  • Automotive, art, music: entertainment and classic