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Pravin Desai, AVP

Pravin Desai

AVP·Fullerton India Credit Co. Ltd

India

High school or equivalent,

Work experience

Total years of experience: 18 years, 6 months

AVP

December 2018 - Present

Fullerton India Credit Co. Ltd

India

December 2018 - Present

- Technology (Data Center, Cloud, Network & Cyber Security Operation)
Progression Path
 Responsible for rendering Intelligent Cloud and IT Infrastructure Services, ensuring 100% SLAs adherence
Accountable for service quality and meeting or exceeding business expectations while maintaining profitability.
 Leading IT Operations for the wide-ranging internal corporate IT Infrastructure Services and projects, ITIL
Defined processes and reporting with an objective of implementing result-focused service
 Managed successful DC migration of critical production and contingency servers with no impact to business.
 Successfully headed effective management of various Information Security operations spanning Firewalls
(Checkpoint, Paloalto, Cisco), Anti APT HX, NX (FireEye), WAF (Clouflare), Cyber Security Operations.
 Lead DC Migration Project with vendor negotiation, Funding Note, DC & Cloud Designing & Project Planning.
 Lead DC Operations for the wide-ranging internal corporate IT Infrastructure Services and projects,
administering delivery Governance, ITIL defined processes & reporting with an objective of implementing
result-focused service delivery solutions; training/supporting staff, for meeting of KPIs and compliance.
 Liaising with multiple vendors for DC Infra, Security Product for Technical Rating & services scoring.
 Infrastructure Support for Core application like Finnone, IC4, CRM Next, Oracle GL, BRE, WSO2, Mobile App.
 Slashed 15% IT infrastructure Cost during covid pandemic impact for MSP & AMC renewal.
 Setup the In-house Disaster Recovery Site with conducting successfully DR Drills.
 Setup of monitoring, tools like APM-AppDynamics, AIOps-Splunk and also ITSM, ITAM
 Implemented Software Asset Management tools - Snow Software with license compliance reporting.
 Secure Work from Home enabled for users during the pandemic situation with latest Nutnanix HCI
stack, Citrix, workspace one options, Cisco ASA VPN.
 Migration of Digital Workload from OnPrem to AWS Cloud.
 Steered SDWAN setup for 640 branches. Ensured WiFi enablement for Central, State and Regional Offices.
 Adoption of automation tool like Ansible, lambda, Powershell, bash script for auto restart & temp cleanup.
 Lead outsource vendor’s information security teams in tasks such as Firewall, WAF and log management.
 Migration of ITSM, ITAM, TCO tool Sapphire to Symphony Summit.
 Migration of Exchange 2010 to Exchange 2016, O365 and Qmail to IceWarp Cloud for HFC.
 Migration of Active Directory from Windows 2008R2 to Windows 2016.
 Migration of Citrix 5.0 HSD setup to 7.15 to Hyper converge infrastructure.
 Standardization of O/S, DB Migration from Windows 2008 to Windows 2016, RHEL 7.3, Microsoft SQL
2008R2 to Microsoft SQL 2017.
 Performance Optimization, Consolidation of Oracle database licensing to19C Oracle Exadata stack.
 Maintained Patch compliance and addressing VAPT - Vulnerability Assessment and Penetration Testing

Company industry:
Financial Services
Job role:
Accounting and Auditing

AVP

September 2014 - December 2018

HDFC Bank

United Arab Emirates

September 2014 - December 2018

- IT Infrastructure (Data Center & Cloud)
Progression Path
 Design and implement short and long-term strategic plans to ensure infrastructure capacity meets existing
and future requirements with standard hardware and software’s to grow the Bank.
 Responsible for Assessment TCO/ROI, Planning and Migration of application to Cloud (IaaS, SaaS M365)
 Managing 2, 400+ Physical Servers (Cisco, IBM, Dell, HP) and 6vCenters with 4, 500+ VMware VMs
 Software Licensing Management (Compliance, Audit, remediation, IT Process Automation and Tool)
 RFP, POC, On boarding, DC Automation, IT Operation Analytics, Machine Learning. (Splunk, Elastic Search)
 Cost saving of INR 4.5 Cr from 256 VM’s deletion & consolidation of licenses (47 TB space, 2.5TB Memory,
Oracle MS-SQL database and IBM Webserver core license release for capacity augmentation)
 Design Cloud Framework & Migrated existing workload to cloud (Azure, Storsimple, Microsoft O365)
 Responsible for Designing and Maintaining IT Infrastructure uptime of Critical Banking application like CRM
RTGS, NDS, Digital Banking, Accosa, SAP, CTS, IDEA, LMS, KYC, NEFT, NSDL, SWIFT, Mfund etc.
 Reduced IT Infra Cost by INR 1.5 Cr with datacenter resizing of servers rack space, power saving with
migration and disposal of 163 EOSL rack mount servers.
 Designed and implemented the Core Banking, e-Net, Credit card system migration to PCI DSS network
 Program management for PCI DSS project. (SIEM integration, Patching, SGVE Integration at VM level)
 Vendor SLA management and Managing Infra Budget (Capex, Opex, Professional Services, AMC)
 Implemented Converged VMware Infrastructure on Hitachi UCP & Migration of 200+ production servers
 Implemented Cisco Smart Net and IBM BigFix Inventory rollout for Hardware and Software Asset
Discovery, Asset Life Cycle Management, Patch Management.
 Design and Implemented Private Cloud VMware vCAC 6.0 migrating 2K+ UAT and DR environment
 Right size of 50+ application VMs with the help of vCops overprovision saving of 4 ESXi node cost.
 Migration of 200+ ESXi host server 4, 5 to 5.5 with VDPA and Avamar Backup solution for VMs
Hanu Software

Company industry:
Banking
Job role:
Accounting and Auditing

Cloud Infrastructure Architect

June 2013 - September 2014

June 2013 - September 2014

Design technical solution for RFP, RFI, POC on-prem to Cloud (IaaS, SaaS)
 Implemented and Migrated Storsimple Cloud Storage and Azure Backup Vault, Veeam
 Responsible for Security assessment, TSR (Third party security review) and Infrastructure Projects
 Designed Hybrid Cloud Architecture on premise Data Center DR on cloud (ADS, Apache, MySQL, Oracle)
 Cloud Migration from AWS AMI Linux to Oracle Linux on Azure Cloud
 Designed, Migrated Physical Server and VMware windows and Linux environment to Cloud
 Designed, Migrated Hybrid Exchange 2k7-2013-Office 365, ADS, DIRSYNC, ADFS, Proxy on Microsoft Cloud
 Performed hands-on technical implementation, troubleshooting on Windows Azure (Oracle, VM, VPN, ADFS

Job role:
Information Technology

Manager

October 2011 - June 2013

FINO Pay Tech Ltd

India

October 2011 - June 2013

Production Systems IT (Data Center)
Progression Path
 Responsible for Data Center & IT Infra operations related activities (cooling, power, UPS, DG, BMS etc.)
 Project Plan for Acquisition & Migration rollout of Nokia Money IT Infrastructure with FINO (Alpha).
 Running Datacenter infrastructure including sizing, configuration, bandwidth estimation, network
management, load balancing, etc. set-up with the Bank partners for Payment gateway services.
 Responsible for Data Center & Production System uptime (Payment Gateway, Core Banking, SAP ERP)
 Production & Migration rollout (Application like SAP, RSBY, EDPS, TDPS, CBS, M-Banking, B2C, B2B etc.)
 Migration reorganized and managed Data Center & DR project (Network, Firewall, Server, Storage, DB.)
 Vendors Management for procurement Software, Hardware, Network equipment and services. (Cisco, IBM)
 Set-up KRA/Goal Sheets, Manage Team Performance, Trainings Team members, Drafting JD’s.
 Developed and maintained IT policies and procedures manuals (ISO 27001 & PAS 99 IT Security Audit)
 Project Plan for Email Migration from M-Daemon to Exchange 2013.
 Reduce IT Infrastructure Cost with open source technology, automation, consolidation & Virtualization.
 Upgraded VMware Vsphere5 to 5.1 & migrate to HP Blade & IBM Pure Flex System with V7000 storage.
 Initiative, Design, Implemented & Managing VMware Vsphere5.1 Virtualized Architecture(HA, DRS, FT, DPM)
 Integration VMware vShield with Symantec Endpoint protection appliance (SVA).
 Design private cloud on VMware platform vCloud Director 5.1, Site Recovery Manager 5.1 & vCOPS 5.6
 Implemented Mobile Financial Gateway Services on RHEL 5.8 Cluster with MYSQL DB & HSM.
 Implemented HA Proxy (Network Load Balancer) & VSFTP, Tomcat Apache web server for KYC enrolment.
 Project Plan for Migration of Financial Transaction System from SQL2k8 to SQL 2012 Cluster environment.
 Implemented IBM Tivoli Endpoint Manager 8.2 (Lifecycle Management, Patching, Security, Compliance)
 Managing EMC AX4/5 DAE & IBM DS3950, V7000 SAN (RAID, LUN allocation, Zoning, snapshot, clone etc.)
 Implemented Share point

Company industry:
Banking
Job role:
Management

Project Leader

November 2006 - August 2010

IDBI Intech Ltd

India

November 2006 - August 2010

Progression Path
 12000 sq. ft. IDBI Data Center is very sophisticated and highly secure Data Center consisting of Multi-
Platform 300+ Enterprise class Production Servers Environment. Where I am responsible for Designing,
Capacity planning, Implementation, Administration & POC for new technology products for DC.
 Key Member to study and formulate the Infrastructure requirements for projects handled by IDBI Intech.
 Manage a team that consistently meets deadlines for new projects. Plan and schedule the daily, weekly &
monthly activities of the datacenter projects.
 Software Licensing Management (Oracle, Microsoft, Red Hat, Symantec etc.)
 Vendor management for FMS, AMC and Warranty issues with Partners.
 Maintain Roster & Co-ordination with out-sourced facility for cooling services, power, BMS etc.
 Actively participated for DC- DR Drill & Migration Internet Banking - Corporate, Retail, NRI and SMS etc.
 Installation and maintenance of Critical Banking application like RTGS, PDONDS, CFMS, Kondor+,
messaging system etc. Executing DR Drill of RBI & CCIL application.
 Configured and maintained Solaris Zones, Flash, SVM, NFS File systems.
 Successfully planned and Implemented & migrated Infrastructure needs for various key projects for IDBI
Bank like Cheque Truncation System (NCR-RBI), Anti Money Laundering, Swift System to name a few.
 Installation and maintenance, DR Drill of RBI & CCIL application NDS, RTGS etc. on Servers.
 Implemented Infosys Loan Oriented System (CRM) on win2k & 2k SQL clustering.
 Configure EMC clarion CX4-240 & CX3-10. (RAID, LUN allocation, flash & snapshot etc.)
 Implemented Logica QPH (payment hub) on Win2k3, MQ cluster & Oracle10g RAC.
 Involved in migration of IBM DS8700 140TB SAN
 Design, Plan Windows 2008R2 Active Directory Services for 14k+ users for IDBI Bank.
 Migration win2k domain to win2k3 for idbigilts.com
• Project Lead: Infrastructure Setup for IDBI Fortis Life Insurance & IDBI Asset Management. (Virtualized)
Tasks involved:
 Vendors Management for procurement of Hardware & Software licensing. (Microsoft, Dell etc.)
 Design & Implemented, Information Technology Procedures (Data Centre)
 Implemented IBM DS4700 SAN setup with Zoning of SAN Switch
 Implemented of AIX & Windows server for Elixir Enterprise Insurance application
 Hardening of O/S UNIX & Windows server
 Implementation of Call Centre Application, Acknowledgement system, Mutual Fund Servers
 Design & implemented standardized server Health Status report for UNIX, Windows servers
 Implementation of Win2k3 with Active Directory (DC’s) & DNS server, Squid proxy server etc.
 Implementation of Exchange Server2007 with 2K+ mailbox, CAS & Hub transport Server
 Configuration, Troubleshooting & Recovery of Mailbox’s & NDR message troubleshooting
 Configure SSL Certificates to Use Multiple Client Access Servers (OWA) & Active Sync.
 Configure Public folder database & recovery process for MS Exchange 2k7SP1
 Exchange server database maintenance & backups, Health checks on daily basis Mail Queue etc.
 Implementation of Office Share point server 2k7 with SQL2k8 Database
 Plan, Design, Implemented & Managing Virtualized Redundant Architecture for DC & DR site for win2k8R2
ADS & Exchange Server2010 server roles, oracle DB, Symantec antivirus etc. on VMS for IDBI Mutual Fund
 Installation, configure VMware for Vsphere4 & vCenter Infrastructure for VMS (Windows/Linux)
 Design & Implemented Exchange Server2010 DAG mailbox, CAS & Hub transport Server. Roles on VMS
 Implemented & Integrated BlackBerry5.1 & Citrix XenApp Server on VMware Site Recovery Manger
 Design Symantec licensing Backup & retrieval process for VMware, AD, Exchange, Oracle DB etc

Company industry:
Banking
Job role:
Information Technology

Education

PMP

September 2021

September 2021

High school or equivalent,

India

Security Engineering on AWS (Amazon India)  VMware NSX Implementation (VMware India)  BigData on AWS (Amazon India)

Mumbai UniversityCBSE Board

September 2021

September 2021

High school or equivalent, Commerce

India

from

Mumbai UniversityCBSE Board

September 2021

September 2021

High school or equivalent, Commerce

India

from

SP Jain Institute of Management & ResearchSikkim Manipal University

January 2009

January 2009

Master's degree, Information Technology

India

courses: Executive Program in Big Data Analytics

Mumbai University

January 2004

January 2004

Bachelor's degree, Commerce

India

’s Degree in

Skills

IT Infrastructure
Expert
IT Infrastructure
Expert
PCI DSS
Expert
PCI DSS
Expert
Windows Azure
Expert
Windows Azure
Expert
VMware ESX
Expert
VMware ESX
Expert
Data Center
Expert
Data Center
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
ASSET MANAGEMENT
Expert
ASSET MANAGEMENT
Expert
AUTOMATION
Expert
AUTOMATION
Expert
BACKUP
Expert
BACKUP
Expert
BANKING
Expert
BANKING
Expert
CISCO
Expert
CISCO
Expert
CITRIX
Expert
CITRIX
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CRM
Expert
CRM
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
PCI DSS
Expert
PCI DSS
Expert
Windows Azure
Expert
Windows Azure
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VMware ESX
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VMware ESX
Expert
Data Center
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Data Center
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