Operations Executive- Coordination & Documentation
United Agencies
Total years of experience :12 years, 10 Months
• Issuing sales orders for sales confirmed by the sales team
• Order placement and follow up with the sourcing team for cargo readiness providing shipping details to customers in a timely manner
• Following up with Customers for LC and bank details
• Processing documents and chamber of commerce procedures according to market requirements
• Keeping full stock report of unsold cargo at the CFS facility and allocating the material once sale is confirmed
• Handling after sales queries like quality claims, demurrage claims and issuance of Credit notes to customers
The role of Logistics Coordinator is very challenging as meeting the targeted Customer
requirements within the time frame makes the role performance oriented. My responsibilities
in the current position include and do not limit to
• Coordinating with Freight forwarders, Courier companies for arranging shipment.
• Updating shipments in internal software programs Document and Payment tracking system (DPTS) AND Supply Chain Portal (SCP) for timely tracking of the shipments.
• Continuous follow up with vendors for shipping documents pertaining to the purchase order.
• Address problems with order flow or shipping and shipment issues, such as delayed or shortages of goods.
• Coordinating with Accounts department for Raising Payment invoices to Vendors.
• Continuous follow up with Freight forwarders and Freight clearance staff regarding incoming shipments.
• Arranging the deliveries on priority basis and with little to no delay.
• Implement cost reduction principle in all aspects of Deliveries.
• Obtaining rate quotes and review freight rates: air, sea, and land.
• Complete the purchase documentation function in receiving import shipments from various suppliers.
• Make sure all customer import requirements are completed.
• Submit original suppliers' documents duly stamped and legalized to forwarders for customs clearance.
• Ensure all state, customs and other regulations are followed while fulfilling customer requirements.
• Effective communication with Divisions and suppliers for smooth release of goods
• Filing all shipment records and maintaining in a systematic manner to follow the company`s quality management system.
Distributing press releases to National & Trade media
• Organizing press conferences and exhibitions with the team
• Print and electronic media monitoring
• Arranging timely dispatch of press kits
• Analyze English and Arabic media content and compile competitive reports that help clients understand their brand reputation and positioning with reference to competition
• Provide administrative support to various divisions by handling front and back end office administrative work
• Coordinate with various ground staff at Emirates Airlines for operational support of the consignments and serve as a liaison between departments and operating units for the resolution of day-to-day administrative and operational hiccups
• Prepared quotations for various cargo shipments and shipping documents with all appropriate details in favor of the Consignee
Chemical Engineering