Customer Service Officer
Hossana Technologies
Total years of experience :19 years, 8 Months
Same as in Chinz Global Resources, Ltd.
Interacted with diverse customer base in person and telephonically, provided detailed information on services and products to customers, recommended service and product options to meet customer needs, opened new customer accounts, completed and processed contracts, managed service and products inquiries and complaints, conducted customer satisfaction surveys and generated business through follow up, produced weekly reports for management, demonstrated and interacted on products, achieved performance objectives in all areas consistently.
INCHARGE OF ALL ADMINISTRATIVE DUTIES, RECEIVES AND SENDS MAILS.
UNIVERSITY OF NIGERIA ALUMNI ASSOCIATION, ABUJA.
Position Held: administrative secretary
Responsibilities: performs major secretarial functions
Manages daily itinerary and diary
Keeps accurate dairy and schedule of important branch activities
Maintains an effective documentation and filling management
(Local Technical Assistant) for the national
Identity card Project, Abuja
Position Held: Local Technical Assistant
Responsibilities: In charge of training ad -hoc staff at the local Government
Manages daily itinerary and diary
Maintains an effective documentation of data
A.OJEYEMI ASSOCIATES, ABUJA 2003-2006
Position Held: Administrative secretary
Responsibilities: performs major secretarial functions
Manages daily itinerary and diary
Processes incoming and outgoing mails and deals with telephone enquiries
Keeps accurate diary and schedule of important Company activities
Maintains an effective documentation and filling Management System.
CONSTITUTIONAL RIGHTS PROJECT (C R P)
For parliamentary Handbook Project, Abuja. 2004
Position Held: Zonal Coordinator
Responsibilities: performs major secretarial functions
Keeps accurate diary and schedule of important branch activities
Processes incoming and outgoing mails and details with telephones enquiries
Certificate in H.S.E Management Appreciation 2007 Hanni Computer School
Certificate in computer Studies 2002 Federal School of art and Science, Lagos S.S.C.E
University of Nigeria, Nsukka. (B.Sc. Botany) Industrial/oil field Health safety 2001 Environmental Appreciation Course (H.S.E)
