Pratiksha Dinesh Ghaghada

• Managed end-to-end leasing documentation for a portfolio of 68 residential and commercial projects,
ensuring accuracy, compliance, and timely execution of all lease-related processes.
• Supervised and mentored a team of 4 Document Controllers, assigning workloads, monitoring
performance, and ensuring adherence to company policies and service standards.
• Prepared, reviewed, and processed tenancy contracts, renewals, amendments, and lease termination
documents in compliance with Sharjah Municipality regulations and internal company policies.
• Administered and maintained leasing records through Alqari and Sharjah Digital systems, ensuring
accurate registration, document verification, and regulatory compliance.
• Coordinated closely with the Leasing, Cashier, Accounts, Property Management, and Customer Service
departments to facilitate seamless lease processing, payment verification, contract execution, and tenant
handovers.
• Prepared manual tenancy contracts and supporting documentation for special cases, ensuring full
compliance with legal and municipal requirements.
• Verified tenant documentation, lease agreements, payment records, and supporting documents prior to
contract issuance and approval.
• Maintained comprehensive digital and physical records of lease agreements, tenant files, correspondence,
and legal documents, ensuring confidentiality and easy retrieval.
• Monitored contract expiry dates, lease renewals, and document validity to ensure timely follow-up and
uninterrupted tenancy services.
• Ensured strict document version control, accuracy, and completeness of leasing records while maintaining
audit-ready documentation.
• Assisted in resolving documentation-related issues by liaising with internal departments, government
authorities, and tenants to ensure efficient service delivery.
• Generated periodic reports on leasing activities, contract status, renewals, and document tracking to
support management decision-making and operational planning.
• Contributed to process improvements by streamlining document workflows, enhancing record
management, and ensuring compliance with regulatory and organizational standards.
• Led and supported the document control team in streamlining filing and scanning processes, improving
document retrieval efficiency and reducing processing time.
• Implemented standardized filing and document indexing procedures to enhance accuracy, accessibility,
and overall workflow efficiency.
• Trained and guided team members on document management best practices, ensuring consistency,
productivity, and compliance with company standards.
• Optimized physical and electronic document filing systems, enabling faster document retrieval and
improved record management.
• Coordinated daily document control activities to ensure timely scanning, filing, and archiving of high
volume leasing and contractual documents.
• Identified opportunities for process improvements and introduced efficient document handling practices,
contributing to increased team productivity and operational excellence.
• Monitored the quality and accuracy of scanned documents, ensuring complete, organized, and audit
ready records.
• Fostered a collaborative team environment by mentoring staff and promoting efficient work practices to
achieve departmental KPIs and service objectives.

• Provided end-to-end administrative support to real estate brokers and sales managers for residential
and commercial property transactions.
• Prepared and processed listing agreements, sales offer, MOUs (Memorandum of Understanding), and
tenancy contracts.
• Coordinated property viewings, client appointments, and site inspections, ensuring smooth scheduling
and communication between clients and brokers.
• Maintained and updated CRM systems with client details, property listings, leads, and deal progress
for effective pipeline tracking.
• Assisted in drafting proposals, brochures, and property presentations for client submissions and
marketing campaigns.
• Managed documentation for RERA compliance, title deeds, NOCs, and ownership transfers.
• Followed up on pending documents, payments, and client approvals to ensure timely deal closure.
• Liaised with internal departments (legal, finance, marketing) to support brokers with required
documentation and approvals.
• Generated weekly and monthly sales reports, client activity logs, and broker performance summaries
for management.
• Handled inquiries from clients, investors, and agents with a professional and service
oriented approach

• Managed the end-to-end document control process for large-scale construction projects, ensuring the
accuracy, integrity, and timely distribution of all project documentation.
• Administered the Electronic Document Management System (EDMS), maintaining document registers,
revision control, and systematic filing in accordance with company procedures and project
requirements.
• Coordinated seamlessly with project managers, consultants, main contractors, subcontractors, and
commercial teams to facilitate the efficient flow of technical and contractual documentation.
• Controlled and maintained all contract-related documents, including agreements, drawings,
specifications, transmittals, correspondence, variation orders, extension of time (EOT) submissions,
and claims documentation.
• Monitored and tracked the status of RFIs, material submittals, shop drawings, method statements,
inspection requests, and technical submissions to ensure timely reviews and approvals.
• Ensured strict document revision control, verifying that only the latest approved documents were
issued to project stakeholders while maintaining complete historical records for audit and reference
purposes.
• Prepared and maintained comprehensive document control reports, including drawing registers,
correspondence logs, submittal trackers, document status reports, and outstanding action reports to
support project planning and decision-making.
• Issued, tracked, and archived project correspondence, ensuring contractual communications were
accurately recorded and responded to within required timeframes.
• Organized project meetings by preparing agendas, recording and distributing minutes of meetings
(MoMs), and monitoring the closure of assigned action items.
• Supported contract administration activities by maintaining accurate documentation for payment
applications, variations, claims, dispute resolution, and project closeout.
• Ensured full compliance with project document control procedures, contractual obligations, quality
management standards (ISO 9001), and client documentation requirements.
• Maintained the confidentiality and security of sensitive commercial, contractual, and technical
information through controlled document access and secure record management.

• Generated successful leads through Cold calling on data provided
• Described project to customers and accurately explained details of property.
• Answered project questions with up-to-date knowledge of sales and store promotions.
• Effectively communicated with and supported sales and marketing teams on daily Basis.
• Served as the main liaison between customers, sales teams and management.
• Maintain Client payment checks and transfers with complete documents.
• Maintain Companys Documents and notify the management for date of expiry.
• Maintain new hire packet documents and scheduled interviews with management.
• Answered phone calls, assisted clients or directed them to appropriate manager

A travel agents role is to help people plan, choose and arrange their holiday. They will usually work to a budget set out by whoever is planning the holiday. They also offer advice and opinions on where to go and local tourist attractions, events and customs.

Typical duties include:

promoting and marketing the business
dealing with customer queries and complaints
providing advice about visas or passports
recruiting, training and supervising staff
managing budgets
maintaining statistical and financial records
planning
selling holidays and insurance
meeting profit or sales targets
preparing promotional materials and displays