Enterprise Sales Account Manager
Gerab System Solutions LLC
Total years of experience :9 years, 6 Months
-Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory by
meeting them in person, online meeting, via email and telephone calls.
- Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing
new products and services.
- Position and sell complete products and services offerings of GSS with the help of pre -sales consultants, which
includes Enterprise Compute, Cyber Security, Networking solutions, Microsoft solutions, Hardware & Infrastructure,
Oracle services, Robotic Process Automation (RPA) and Managed services.
- Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking
ownership of the commercial agreement for each client.
- Develop and maintain a high-level understanding of end-to-end IT offerings including IT infrastructure,
Security Technologies, Cloud, RPA, Managed services & Digital transformation in local competitive environment.
- Coordinating with multiple vendors (Cisco, Aruba, Arcserve, Citrix, SonicWall, Oracle, VMware, Sophos, Dell, MS Azure,
HPE, Lenovo, Fortinet, CrowdStrike, Automation Edge, UiPath, IBM, Palo Alto & Checkpoint, and distributors (Logicom,
Redington, Ingram, Mindware, Amp Connect, Bulwark, Star Link, Westcon etc.) to get the best possible solutions.
- Maintain strong technical awareness of assigned products, professional and managed services, and general knowledge
of other service offerings within company.
- Manage & maintain customer database to have overall track of all the prospects and prepare reports on account status.
- Developing the client base and managing portfolios of over 100+ potential clients.
- Generate new revenue from a portfolio of existing and potential mid-market customers and also maintaining and developing relationships with them in person, via telephone calls, visits, and emails.
- Determining client needs by conducting in-person or electronic meetings to outline their digital goals.
- Position and sell complete products and services offerings of Seven Seas Technologies with the help of pre-sales consultants, which includes Network & Security, Enterprise compute, Microsoft solutions, Hardware & Infrastructure, and other IT products & services.
- Coordinating with multiple vendors(Cisco, Microsoft, HPE, Lenovo, Fortinet, Net App, Forcepoint) and distributors(Logicom, Redington etc.) in order to get the best possible solutions for the client.
- Maintain an up-to-date sales funnel/other sales tools to achieve assigned revenue targets and KPIs.
- Follow the complete cycle till processing the orders by doing the hand over to processing team after order is placed online.
- Translate account mapping and sales-related info into dashboards and internal reports for the overall account tracker.
- Products and Services includes, Cyber security, Cloud Solutions, Networking solutions, Server & storage solutions, Microsoft products and services and Laptops & desktop services.
- Building strong client relationships to maintain old business and acquire new customers
- Attend and participate in customer team meetings and communicate regularly with account team members to ensure customer satisfaction
- Provide excellent service and support in order to build strong relationship and resolve customer issues.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
- Conducting business reviews with accounts and identify business opportunities.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
- Achieving monthly sales targets by identifying and developing new customers
- Collaborating with various internal departments to ensure that they fulfill all customer requests.
- Focusing on growing and developing existing clients, together with generating new business.
- Leading, training, and managing other members of the account management team and dealing with any issues that may arise.
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Establish a relationship with clients and provide a high standard of customer service continually.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Managing processes by adopting company’s policies, utilizing
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth
attainment
- To carryout own research to identify prospective and potential Clients
- Generating Leads through company visits, Building relationship with Corporate Clients.
- Reaching out to new customers and making presentations of product/ services.
- Managing a team of sales agents for Du SME products.
- Ensure quality customer service to meet their expectations.
- Actively drive new business growth through effective pipeline management
- Handling Large Key accounts associated with the company.
in
courses: Microsoft Certified: Azure Fundamentals (2022) • Mimecast Certified: Mimecast Sales Foundations (2022) • Veeam Certified: Veeam Sales Professional (2022)