Business Head-Homecentre,Landmark group Kuwait
Landmark Group
Total years of experience :18 years, 5 Months
• Internally promoted via the talent acceleration program to oversee the largest business within the Landmark Group in Kuwait.
• Managing a dynamic portfolio of 6 stores(Average size :50K SQFT with total space 290k SQFT) with a turnover of 350 million AED or 750 crore INR—the largest business unit within Landmark Group in Kuwait.
• Led a team of 300 professionals, fostering a collaborative, high-performance culture for operational excellence and strategic achievement.
• Implemented efective retail strategies, consistently driving revenue growth and enhancing Homecentre position.
• Played a pivotal role in optimizing the retail experience, ensuring seamless store operations, and overall business unit performance with high NPS & CSAT ratings.
• Demonstrated leadership in navigating challenges, implementing cost-efectiveness with 10% rent revenue ratio.
• Under my leadership Kuwait was honored as the best-performing country among 150+ stores & 6 countries in FY 21-22, achieving remarkable growth of 27%, exceeding the budget by 110%.
• Promoted within 11 months, led the Kuwait retail business overseeing 9 stores with a turnover of over 100 mn AED or 250 cr INR.
• Developed a successful marketing strategy for brands like Shoemart and Steve Madden, resulting in a 7% growth.
• Reduced inventory aging by 200% in 9 months, saving the company 12 million AED in wastage.\
• Led initiatives that raised the Great Place to Work score from 68% to 91%, the highest among all territories.
• Mentored a team of 110 employees, maintaining a 20% attrition rate.
• Achieved a 5% bottom-line improvement and reduced shrinkage from 0.5% to 0.35% in the first 9 months.
• Lead & directed 20 stores with 150 staf an average size of 12k sq. ft. Augmented revenue growth to 95 Mn AED.
• Turned around the loss-making region from -8% to 25% Like-for-like (LFL) sales within 11 months of joining.
• Audited stores to ensure visual merchandising, operations, customer service, replenishment, recovery standards are met
• Launched 2 new stores and oversaw hiring, training, legalities, setups, marketing plans, targets, etc.
• Achieved +8% Net Profit Before Tax (NPBT) positive and reduced shrinkage from 0.7% to 0.5%.
• Directed 8 stores with a total space of 1.30 lacs sq. ft. & drove profitability from -2% to %. & expansion from 6 stores to 8 stores.
• Generated revenues of INR 150 CR with 7% year-on-year growth per store.
• Managed a team size of 500 employees includes 21 Line Managers and 470+ store team.
• Managed & operated 9 stores with a total space of 150K sq. ft.
• Drove various bespoke initiatives to manage & retain a team size of 200 and profitability increase by 8% YOY.
• Oversaw inventory planning and monthly inventory activities ensuring the stores are consistently stocked appropriately.
• Utilized sales data to recommend changes affecting the flow and type of merchandise required to achieve sales goals
• Lead 16 stores operations & profitability with a total retail size of 200k sq. ft. Managed a team size of 300+ consist 25 Managers.
• Achieved total revenue of INR 175 Cr with average year-on-year growth of 8% for 3 years in a row.
• Tactfully negotiated and enable expansion and launch of 11 large retail stores of average 15-20k sq. ft.
• Managed & operated 8 stores of Max Retail in North India with a total space of 1.30 lacs sq. ft. and a team size of 200.
• Modeled and manage efective supervision to drive sales by consistently delivering exceptional Guest Service.
OTHER PREVIOUS EXPERIENCE
Bachlor of Buisness administration.
Master In Retail