IT Systems Engineer
Hayat Egypt Hygienic Products S.A.E.
Total years of experience :5 years, 7 Months
▪ User administration (setup and maintaining account)
▪ Quickly arrange repair for hardware in occasion of hardware failure
▪ Install software for the end user (AutoCAD, SAP, office 365, Solid works, etc.)
▪ Following up the IT Hardware Devices maintenance status with the vendors (Printers, Laptops, Cisco IP Phones, etc.)
▪ Configure Cisco IP Phones, Switches
▪ Monitoring and Responding to all user requests through the ticketing system
▪ Monitor processing jobs and application alerts and triggers
▪ Checking the Checking all the company's servers daily (Files Server, Camera Servers, Backup Server, HV, etc.)
▪ Update system as soon as new version of OS and application software comes out
▪ Review and analyze Server’s change requests and provide relevant feedback
responsible for maintaining Software hardware and solving any
problems with the company's network.
علم ذات طابع تكنولوجي إداري حديث مهم في العصر الحال فهو يجمع مابين تقنية المعلومات وعلوم الحاسبات و الادارة، ويمكن من خلاله تجاوز المشكلات والمصاعب التي تربط بين تكنولوجيا المعلومات وإدارة الشركات. كما يدخل في العديد من المهاهم والوظائف كبرمجة وتطوير وإنشاء التطبيقات والمشاريع التكنولوجية.