Amr Maged

Duty Manager at Carlson Rezidor Hotel Group

• India
• My current job since January 2015

Answers guests inquires, handles complaints and attend to the needs of the guests.
- Assists in VIP’s arrival departure
- To responsible for front office operation during the absence of Front Office Manager and covering
the Night
Auditor.
- To act as a fire marshal and to be totally aware of the hotel fire evacuation plan and intruder alarm
procedure
- Approves and sign for allowances, rebates etc.,
- Handling group fir In/Out and do the payment breakdowns.
- Motivates and maintains good staff relations.
- Symphony Style Hotel city hotel with modern design. Designed by MISSONI Fashion group. It’s an
Italian
brand for fashion.

Front Office Supervisor & Groups coordinator at Maritim Jolie Ville Royal Peninsula Hotel & Resor

• January 2009 to January 2015

Responsibilities
Maritim Jolie Ville Royal Peninsula one of the best 5 stars Hotels in Sharm El-Sheikh with great
International Congress Center that had lot of great international Conferences & most of VIP’S & World
president shared.

Receptionist at Lagoon Hotel & Resor

• January 2007 to January 2009

• January 2001 to January 2003

Helnan Palestine Hotel in Alexandria
Front Office Training
Responsibilities
During study training in the summer season.