Business Development Manager
Al Roumi Solutions
Total years of experience :22 years, 2 Months
• Growing SAP's ERPM/HXM market share in KUWAIT.
• Able to develop, lead, and implement account strategies and opportunity close plans.
• Understand clients' industry/operations/strategy/value drivers, establish relationships with clients’ C-Suite, and gain commitment to close deals.
• Mobilizing and leading all necessary SAP and Partner resources to ensure a successful sales cycle.
• Establishing and maintaining overall Al Roumi-Customer relationship and ensure overall client satisfaction and success.
• Act as a subject matter expert to non-SAP ERPM/HXM business companies/communities/institutes/organizations.
• Being an active member and contribute to SAP’s global ERPM/HCM industry community.
• Work as an independent/entrepreneur, within a multi-tasking matrix based environment.
description and achievements:
A medical platform that connects all healthcare stakeholders together on a single platform.
Linking patients and care seekers with healthcare and services providers.
To improve the patient’s experience by digitizing the whole healthcare procedures and processes through one platform.
Conceptualizing, implementing and managing the direction of marketing programs that are specifically designed to boost healthcare services in Kuwait.
Leading and collaborating with Shifa staff to develop campaigns and strategies using both digital and traditional methods of marketing.
Conducting market researches to determine target market, demographic specifications, typical buyer’s profile, industry trends and developments.
Coordinating with various media outlets, publications and online communities on distribution and posting of all marketing content.
Reviewing both online and business analytics; preparing and reviewing reports for discussion
Spearheaded marketing campaigns for the app for the purpose of increasing revenues and usage rates.
Conducted market and marketing research as bases for the Creative Brief; carried out customer surveys through email, comment cards and personal interviews.
Overseeing competitor’s social media accounts; creating content for app’s blog page and relevant materials.
Collaborating with CEO to create the marketing and promotional budget.
Met with suppliers, associates and services providers to negotiate contributions and discounts which would be used to push new promotions and packages.
Managed, updated and moderated content on Co.’s website, blog sites and social media accounts.
Taking care of all Marketing Activities, to be mor exposed to market.
Delivering World Class IT Solutions
Main Responsibilities:
•Leading IT Infrastructure Management and technical support services provider. Enabling global, large, medium enterprises to reduce their total cost of ownership using a combination of onsite and off-shore services.
•Introducing a fresh and innovative approach to IT services management at both the hardware and software levels.
•Offering outstanding customer service, increased flexibility and greater value thereby optimizing system functionality and improving operation efficiency, using latest best practices business intelligent solutions.
•Monitor the program on 500+ Main accounts across all domestic sales channels and pinpoint ways to penetrate new markets.
•Provide on-the-ground support for sales executives as they generate leads and close new deals.
•Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
•Develop and implement new sales initiatives, strategies and programs to capture key demographics.
•Provide daily report of field sales success and communicate VOC data to Management.
• Scanning the business environment: trends, threats and opportunities in the banking industry.
• Managing and leading people to achieve the implementation of strategy.
• Translate changes into competitive strategies for sustainable growth by supporting strategic goals from top and senior management and implementing them more efficiently.
• Ensure that all answers to queries are within the Bank’s policies and procedures.
• Sales, marketing, distribution channels and customer focus.
Monitor customer profile utilizing the bank's product to amend criteria/ policy to maximize revenues at minimal incremental risk.
• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
• Developed relationships with high-profile clientele by successfully employing PR sales techniques.
• Earned Service Quality award for maintaining customer satisfaction ratings and securing 80+ high-profit accounts.
• Employed effective problem-solving techniques, increasing client satisfaction ratings.
• Demonstrated products and features to customers, answered questions and overcame objections.
• Recognized and resolved compound problems that effected upper-level management and business initiatives.
• Utilized effective marketing techniques to increase bank recognition.
• Selling different kinds of products such as opening new accounts, issuing credit cards, loans, salary transfer, in addition to customer service. ( Quality service Awarded ).
• Clearly understand the request of the private bankers and coordinates with the operations staff.
• Recognized as high performer in consistently completing 100+ daily outbound calls producing ~20% conversion rate
• Provide a follow up log of the tasks being handling on a monthly basis.
• Assist in improvement of continuing promotions within the bank towards customer needs in order to increase sales to achieve the target. (Closure of 120% + of target YTD Year-To-Date).
• Build and strengthen the business relationship with current customers and new prospects.
• Recommend new marketing strategies and event planning for department
• Identify NBK customer references that can be utilized when reference selling and cross selling.
• Selling different kinds of products such as opening new accounts, issuing credit cards, loans, salary transfer, in addition to customer service. ( Quality service Awarded ).
• Sales, marketing, distribution channels and customer focus.
• Lead and direct marketing communication activities, including but not limited to marketing campaigns, Press releases marketing, Ads, publications, etc. ( Covering area of 2.6 M. of population )
• Develop and deliver creative marketing and communication strategies, plans and approaches to help market and position ART to attract partners and win funds.
• Contribute to supervise the printable materials design and quality.
• Distribute executive messages, prepare presentations and internal memos, and conduct meetings whenever required.
Diploma
Management
• Organizational Behavior Course. • Management program Course. • Project cost management. • Financial statement analysis. • Administrational Skills Course. • Human Resources Management and Career Development Course. • Marketing Communication System/ Sales Course. • Production Operation Management Course.
URL removed due to policy violation. Please contact support for further information.