Jennifer Agbesua, Director, Human Resources

Jennifer Agbesua

Director, Human Resources

RINA Consulting

Location
Ghana
Education
Master's degree, Human Resource Management
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

Director, Human Resources at RINA Consulting
  • Ghana
  • My current job since March 2016

Responsible for 1, 500 Employees
Responsibilities:
•Supported, improved and implemented HR policies and procedures that is aligned to the strategic organizational direction.
•Facilitated the setup of appropriate management application(s) and trained employees on its use for enhanced self-service.
•Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
•Managed employee HR records and ensured it was regularly updated.
•Provided leadership in recruitment selection of new staff. Ensured that the new hires and existing Staff understand the organization’s culture and processes.
•Identified training and capacity needs of the employees using appropriate tools/system, and approaches to ensure best learning outcomes.
•Maintained discipline within the company and in line with company’s code of conduct.
•Assessed employee health and advised management periodically through written briefs.
•Head the performance management systems of the organization and ensured regular feedbacks.
•Managed exit process of Staff to ensure smooth employee separation, and conducted exit interviews in consultation with appropriate program Manager.
•Head a consultative benefit and compensation survey periodically to ensure that the organization is competitive at all times.
•Supervised processes for the Expatriates’ mobilization to various countries, visa on arrivals, work permits and resident permits.
•Supervised the flight ticketing and travel itineraries of both the Locals and Expats.
•Worked with the accounts department to provide time sheets for payroll, and process reimbursements.

Executive Administrator at Parliament House Ghana
  • Ghana
  • May 2016 to March 2017

Responsible for 200 Employees
Responsibilities:
•Improved and Implemented effective administrative procedures and organization for efficiency and quality.
•Scheduled and organized complex activities such as Diplomatic and ECOWAS Meetings, travel, and committee activities for all Members of the Parliament.
•Supported the HR department by working tirelessly to improve HR best practices
•Drawing up legal contracts as well as explain legal documents.
•Legal researches to support the Parliament during sittings
•Transcribed dictation of correspondence and various other legal documents.
•Liaised with both local and international governmental bodies
• Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, established personal networks, participated in professional societies.

Logistics/Admin Manager at Movis Ghana
  • Ghana
  • August 2015 to January 2016

 Developed and Managed effective system for transport and logistics in the company
 Ensured efficient use of drivers and pool vehicles
 Developed and Managed relationships with service providers to ensure uninterrupted service delivery and value for money
 Developed and implemented proposals for service improvements. Track car millage and motoring costs.
 Developed and implemented approved budget for the services. Monitor budget spending and provide reports.
 Monitored the activities of all the drivers to ensure full compliance with procedures and processes
 Responsible for processing payments and follow-up with Accounts on all payments.
 Managed Filing, database management, temporary staff letters, letters of introduction and score card reports

Head at INTERCONTINENTAL GROUP (WAPIC)
  • January 2009 to January 2011

Sub-head of Financial Team
Responsible for 15 Employees
Responsibilities:
•Supervised team members to ensure accuracy, high standards and completion of tasks at the required time.
•Successfully met department’s targets
•Wrote excellent weekly reports on the activities and achievements of team to the

Human Resource Manager at CST Limited
  • January 2002 to January 2005

Responsible for 30 Employees
Responsibilities:
•Analyzed Sales volume and trends
•Managed promotional and advertising campaigns for the company
•Hired and trained employees
•Ensured that the operating objectives and standards of performance are not only understood but owned by the management and other employees
•90 percent success rate with prospective clients
•Liaised with local businesses and Governmental bodies.
•Managed the operational activities outside and within the company.

Consultant at NCR Corporation
  • United Arab Emirates
  • January 1998 to January 2002

Monitored client’s accounts
•Provided administrative support to marketing manager
•Ensured efficiency in data capture and systems administration
•Received calls from clients and advised them on product mal-function and possible warranties where it applies.

Education

Master's degree, Human Resource Management
  • at Ohio State University
  • January 2012

:

Bachelor's degree, Human Resources Management
  • at Institute of Commercial Managemen
  • August 2011

Bachelor's degree, Strategic Management
  • at Institute of Commercial Managemen
  • August 2011

WORKSHOPS AND TRAINING PROGRAMMES •2018 - GRI, Federal Department of Economic Affairs, Swiss Confederation Corporate Social Responsibility and Sustainability Reporting

High school or equivalent,
  • at NIIT Institute Ghan
  • January 2004

:

Bachelor's degree, Business Administration
  • at Central State University
  • January 2000

High school or equivalent,
  • at Ohio State University

courses: Certificate in Procurement •2013 - Movis Ghana Certificate in logistics Management •2016 – Parliament House Workshop on Financial Inclusion, and Economic Stability

Specialties & Skills

Client Handling
Sustainability
Capacity Building
Microsoft Office
People Management
ADMINISTRATIVE SUPPORT
CUSTOMER RELATIONS
MARKET PLANNING
ADVERTISING
BUDGETING
GESTIÓN DE ARCHIVOS
MARKETING
MICROSOFT OFFICE
PURCHASING

Languages

English
Expert

Hobbies

  • capacity building, poverty reduction, children protection and education, swimming, reading, and trav