Support Assistant
Maxicare Healthcare Corporation
Total years of experience :9 years, 1 Months
Monitors the status SA and attachments for Special Contract, Endorsement/SCA, Addendum and Renewal Endorsement.
•Conducts initial screening of the Conforme letters
•Encodes details to the monitoring sheet and decks the screened accounts to the Contract Specialist.
•Processes all logged booklets for release to Administration Department for delivery.
•Receives email endorsement regarding signed off CSB-SOB as basis in decking the Special SA and for attachment with the contract.
•Logs all transmitted Special SA through email, broker and agent to monitoring sheet.
•Receives and routes reviewed Special SAs for signature of Senior Management Team (SMT).
•Receives and logs signed Special SA from the client and processes for notarization
•Photocopies documents (Special SA in four copies) and prepares a transmittal sheet indicating the name of account and number of copies sent.
•Forwards all the Special SA documents to the supervisor for review.
•Organizes files for the department.
•Forwards through email revisions made by client through the Account Officer/agent/broker or through signed-off CSD-SOB to Contract Specialist.
•Requests for monthly supplies for the department.
•Prepares reports on monthly production and status reports (bi-monthly) of Service Agreements.
•Follows up conforme letter which have not yet been submitted.
•Performs other duties and functions which may be assigned from time to time.
2016 (120 hours)
OJT (On the Job Training)
•Assist the Houseparents in providing personal care to resident such as bathing, feeding and in their personal hygiene.
•Assist the Houseparents in cleaning the cottage and its surroundings.
Cleaning the area
•Greet the customer
•Scan products, do the suggestive selling
•Handling cash, credit or debit transaction
•Customer satisfaction
Cleaning the area
•Greet the customer
•Scan products, do the suggestive selling
•Handling cash, credit or debit transaction
•Customer satisfaction
250 hours)
OJT (On the Job Training)
•Capable of handling day to day office work like filing and encoding
•Communicating to Superiors
•Answering phone calls
•Performs other tasks that may be assigned from time to time.
Seminars Attended:
Effective & Assertive Communication Workshop.
Salt and Light Ventures