Operations manger
Marakez Trading
Total years of experience :18 years, 11 Months
Mange, Control & Develop all Operations including, Demand Planning, Purchasing, Warehousing, Distribution & Fleet to ensure the maximum performance, quality & profit from implementing & updating the processes.
As well as guiding and training the team in effectively resolving day to day operational issues and ensure that the SOP process are established, implemented, maintained & updated for continuous improvement to achieve the highest customer service level & increase the possibility of organization profit.
Control & Develop the SOP and Support Market/Country/Channel/Segment to ensure the maximum product availability, performance, quality, customer satisfaction & profit from implementing and updating the Sales & Operation process.
•Distinguished for efficiently managing budgets by over $50 Million by managing 15, 000 products.
•Rated high for minimizing inventory by 15% and enhancing forecast accuracy to an average of 95%
•Optimized resource utilization by using 100% of W/H capacity, minimizing changeover as well as reducing transportation cost by 10% (by utilizing containers & trucks)
•Participated with the Planning team in improving the Customer Service Level from 89% to 96% in 7 months by applying control measures by consistently maintaining qualitative service delivery.
•Successfully enhanced possibility of product availability by 80%. Liquidated 10% of dead moving items within 6 months.
•Member of a cross functional team, working on a complex portfolio of more than 7 Divisions (Makita Power Tools, Construction Solutions, Ventilation Solutions, Fixing Solutions, Paint Solutions, Wood Working Solutions & Automotive Solutions) with 50 brands by managing more than 15, 000 products
•Set up, managed, controlled & developed MRP of 5, 000+ products for continuous improvement to achieve the highest customer service level & enhance potential of organizational profitability.
•Acknowledged for efficient management of warehouse and transport operations leading to significant cost savings for the organization.
•Minimized stock expiries from 10% to 0.10% & 50% savings in warehousing cost by following correct FIFO.
•Minimized the cost of local goods by 20% through applying correct Supply/demand planning.
•Enhanced warehouse capacity by 25% by implementing stock location system & material flow chart and fleet efficiency by 25% through GPS tracking & route planning.
•Set up/enhanced/evaluated SOP (Standard operating procedures) to enhance operations efficiency in all supply chain areas
•Planned/designed/built a new logistics/distribution including warehouse layout-loading ramp, Dock Shelters, Hydraulic dock levelers, racking system, warehouse equipment, Radio Shuttle Racking system.
•Streamlined operations to ensure products availability in all the sales warehouses all over Egypt to meet the sales requirements & to achieve sales volume.
•Identified & screened procurement suppliers, negotiated terms & conditions for driving improved supplier service levels, minimizing risk as well as standardizing and automating business and procurement best practice processes.
•Managed & developed vendor resources to deliver business partner satisfaction and achievement of overall business and financial objectives.
•Delivered cost reduction commitments through the identification, development, and execution of strategic sourcing initiatives. Assessed & controlled purchase order by evaluating prices & quantity for purchase materials.
•Developed & implemented efficiencies, standardized tools, practices and procedures shortening the quotation, RFP and decision making and evaluation time.
•Identified & developed suppliers based on quality- price - time of receiving. Prepared & updated supplier list based on business as well as operational requirements.
•Managed inventory of finished products (dry & cold) for 22 branches in compliance with warehouse procedures.
•Coordinated activities related to receipt, inspection, dispatch, delivery, return, scrap, damage, and expiry.
•Set up and managed administrative aspects related to Capacity utilization, Product Availability, Distribution, Master data, Training, equipment Management, Empty’s Management & safety environment
Bachelor of Computer Science